Warehouse Intern

At M-KOPA, We Finance Progress. Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023, we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa. com.

M-KOPA Ghana is looking for a Warehouse Intern within the Supply Chain Department, who will manage the Ready for Sale Process and help assist the reverse logistics process. What You'll Do: Setting up M-KOPA Phones: -Ensuring complete set up of PAYGO Phones in an accurate, timely manner in accordance with existing scriptPrepare Phones and make them ready for sale (RFS) adhering to the set target of 200 per dayOrder processing Managing dispatches and keeping records of stock: including Current Stock, Stock in Channel, and Total Sales.

Deal with basic customer queries and concerns in an effective and timely mannerMonitoring customers’ devices using the systems providedIdentifies ways to improve on overall customer experienceProvide reports on tasks as mentioned above Compile accurate production data as required for optimum production & machine controlEnsure that respective workstations are routinely cleaned. This shall include general housekeeping (6S). Ensure adherence to set safety standards and appropriate use of personal protective equipment. Responsible for their own safety as well as that of their fellow employees.

Participate in any other duties that shall be reasonably assigned by managementEnsure adherence to set safety, health, and environmental standardsBe accountable for the company assets in your custody. What You'll Need: Any Certificate or Diploma preferably in Logistics/Supply Chain or Electrical and Electronics EngineeringAttention to detail and numerical accuracyGood presentation skills and ability to work in a teamExceptional work ethic and integrity Why M-KOPA?At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa. com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1. 5 billion in cumulative credit for the unbanked across Africa. Important NoticeM-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement.

This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.