Warehouse Supervisor

Apply via this link only: https://bmg.triblockhr.net/recruitment/careersPlease note that this job position is based in Nassau, Bahamas and applicants outside The Bahamas will not be considered. GENERAL FUNCTIONSThe Warehouse Supervisor supports the efficient operation of the warehouse by assisting in daily activities, supervising the customer service team, ensuring adherence to safety protocols, and maintaining customer service standards. This role involves delegating tasks, coaching staff, and stepping in where necessary to keep operations running smoothly.KEY RESPONSIBILITIESAssist in Warehouse OperationsSupport day-to-day warehouse activities to ensure smooth functioning.Step in where needed (e.g., receiving, pulling items, checkpoint assistance, forklift operation, or driving) when manpower is limited.Maintain cleanliness and enforce safety standards throughout the warehouse.Ensure the regular maintenance and culling of all product stock locationImplement and enforce loss prevention measures to minimize theft, fraud, and product damageTeam Leadership & DevelopmentSupervise and support the warehouse customer service team.Ensure customers collecting products receive superb customer service.Ensure timely processing of inbound freight.Oversee regular maintenance and organization of product stock locations.Identify assortment gaps and provide recommendations to the Buying team.Manage relationships with Showroom, Buying, Inventory, Receiving, and Finance teams to ensure seamless operations.Build and support a sales- and service-focused team.Assist with recruitment, onboarding, and training in coordination with HR.Reinforce company policies and ensure staff awareness.Assist in conducting performance reviews, coach for growth, and address staff concerns.Other DutiesHighlight operational challenges and escalating issues requiring HR, Operations, Buying, Showroom, or Senior Leadership support.Support special assignments, promotions, and activities as needed.Qualifications & SkillsAssociate degree or equivalent experience in Business, Supply Chain, Logistics, or a related field is a Plus.Proven track record of success in warehouse operations, logistics, or retail supervision preferably in a Building Supplies Store.Demonstrated ability to lead, coach, and motivate a team to achieve performance goals.Strong customer service orientation with the ability to resolve issues promptly and professionally.Excellent communication and interpersonal skills for effective cross-department collaboration.Solid analytical and organizational abilities, including experience in inventory systems.Proficiency with MS Office and MS Outlook is a PlusStrong attention to detail, problem-solving skills, and ability to work under pressure.Knowledge of safety protocols, loss prevention practices, and compliance standards.Flexibility to work varying shifts, including weekends, and holidays, as needed.Must be located in Nassau, BahamasPhysical EnvironmentThe Warehouse Supervisor role is based primarily in a warehouse setting and requires the ability to work in an active, fast-paced environment.The position involves regular movement throughout the warehouse, including lifting, carrying, and transporting items weighing up to 50–100 pounds when needed. Work may also require bending, reaching, climbing, and prolonged standing.The environment may include exposure to varying temperatures depending on the season, dust, and noise from machinery such as forklifts and other warehouse equipment. Personal Protective Equipment (PPE) must be worn as required to ensure safety.Candidates should be comfortable working in a hands-on, physically demanding environment while maintaining focus on safety, accuracy, and efficiency. While the contents above outline your basic duties, you will be expected to assist in other areas as required to promote the ongoing growth and development of Builder’s Mall, which may include special promotions, assignments, and activities as appropriate. As a member of the management team, you are expected to always exemplify the standard for staff and act with discretion.