WhatsApp Technical Support (English Account) Nonvoice

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company in the Middle and Far East. We understand the importance of the "Customer" and strive to deliver high-value, innovative BPO services tailored to meet each client's unique needs. Our expertise helps clients focus on their core businesses while we enhance customer satisfaction through global coverage and an understanding of diverse cultures. ETISAL International is committed to providing first-class quality, utilizing state-of-the-art technologies, and implementing industry best practices to exceed client expectations. Role Description This is a full-time on-site role for a WhatsApp Technical Support (English Account) Nonvoice position located in Cairo. The Technical Support representative will be responsible for handling customer inquiries through WhatsApp, providing technical support and troubleshooting assistance, ensuring customer satisfaction, and maintaining accurate records of customer interactions. Day-to-day tasks include analyzing and resolving technical issues, responding to customer queries, and ensuring a seamless and satisfactory customer experience. Qualifications Are you a Technical Graduate with English (B1+)? ▪️Zero Calls - Just chat support ▪️Salary: 11,000 – 14,000 EGP (based on English level)▪️Last shift ends at 10 PM ▪️2 Days off▪️Transportation provided▪️Attendance allowance ▪️Monthly incentives Location: Maadi