WOC CYAP Program Supervisor

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range$85,774.23 - $131,454.21 AnnualDepartmentDepartment of County Human Services (DCHS)Job TypeRegular Non-RepresentedExemption StatusUnited States of America (Exempt)Closing Date (Open Until Filled If No Date Specified)October 29, 2025OverviewThe Opportunity:THIS WORK MATTERS!This position works under the direction of the Children and Young Adult Program Manager 1 for a program serving clients age 16-21 to carry out the IDDSD mission and to promote and model ‌value. This position is part of the management team. The management team is responsible for ensuring that the DD programs are administered and delivered with established federal, state, and county rules, policies, and protocols. This position is designated to provide direct supervision to support case management teams by providing guidance and full coordination of ongoing case management needs, including supervision of staff, training, information dissemination and assist in planning and implementation of specialized programs. This is a direct response to audit, survey, and committee recommendations. This is a work-out-of-class position that is scheduled to end 11/30/2025, but could be extended.As the WOC CYAP Program Supervisor, other duties will include:Assign work, establish work schedules and develop work procedures consistent with the county, and department policy.Develop plans and procedures for achieving objectives and operational goals to ensure program goals and objectives are met and consistency is achieved: modify as necessary to meet changing conditions.Provide information, technical assistance and professional consultation for staff to assist and advise them with complex and difficult issues.Convene regular meetings with Service Coordinators and lead workers to ensure that coordination of team and distribution of tasks to the work team is handled appropriately.Monitor staff performance to ensure program criteria, performance standards, and time-lines are met using various tools including conferring with staff, reports, data, client feedback, case reviews, and other information from the public and other sources.Advise PM1 regarding at-risk client or crisis situations that engage them or other officials, and manage the situation and related communications until the matter is resolved.Provide technical support and training to providers as needed.Liaison with community providers to assist clients with developmental disabilities to access services that meet their needs, including educational, community-based, residential, and vocational programs/supports.Promote and foster a diverse workforce and discrimintion/harassment-free workplace.Effectively administer personnel policies and labor agreementsRecommend for hire, ensure that new staff are effectively trained in IDDSD programs in order to perform assigned duties.Monitor staff performance, provide feedback, perform evaluations according to union contract and HR guidelines, and take corrective or disciplinary action as necessary.Implement safety and health policies/procedures to ensure supervised employees receive training so that they can safely and properly do their work.Provide leadership in carrying out the IDDSD mission and promoting and modeling its values.Participate in building and maintaining a strong, collaborative management team.Promote clear and open communication between management and staff.Recommend revisions to policy and procedures by evaluating their impact on system, program and unit activities, in order to better address client needs and to increase the effectiveness of operations.Multnomah County values and supports diversity and inclusion. We do this by creating a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department of County Human Services (DHCS) employee, you will create a work culture of respect, trust, and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.To QualifyWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled as required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.Minimum Qualifications/Transferable Skills*:Education/TrainingA Bachelor’s Degree in the areas of study, Psychology, Sociology, Social Work or Business Management from an accredited college or university. (Professional work at or near the level of this position can substitute year-for year for the educational requirement)Three (3) to Five (5) years of relevant supervisory experience in increasing responsible professional leadership and technical program experience working with Intellectual Developmental Disabilities communities.Diversity and Equity; Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and valuesMust have a valid driver’s licensePreferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.Screening & EvaluationREQUIRED: ‌ Application Packet: You must submit all requested items below. Failure to do so will be deemed ‌an incomplete application. Attach a Resume demonstrating you meet minimum qualifications; AND Attach a Cover Letter addressing the following:Demonstrate your experience leading a ‌diverse workforce. How do you promote Acceptance and inclusiveness in your management style How would you describe your management style? ‌ Why are you interested in the position?Note: The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process. Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted on Workday. --Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete on Workday. Before you apply, please make sure to do the following:Navigate to your profile in Workday (see: My Career Profile) and click on the “Career” section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through https://multco.us/jobs, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload. There will be no other prompts for you to upload your resume and cover letter.Do not click the “Submit” button before you upload your documents.After You ApplyPlease save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section. You must complete these tasks or actions before the job posting closes.Check both your email and Workday account for updates regarding this recruitment.The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:Initial review of minimum qualificationsResume and Cover Letter Review Phone screenConsideration of top candidatesLanguage assessmentBackground, referenceNote: Application information may be used throughout the entire selection process. This process is subject to change without notice.Additional DetailsHybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak Building 209 SW 4th Ave, Portland, OR 97209.Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?RecruiterNicole ColeEmailnicole.cole@multco.usPhone+1 (503) 9887767 x87767Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile9361 - Program Supervisor