Imaging Operations Associate

About WoltAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a Finnish technology company and until recently, we’ve been best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their food up or have it delivered by our courier partners. However, food delivery was just the start.

We don’t want to just satisfy our customers’ hunger but to deliver a wide variety of products and expand our platform to some cool retail shops, supermarkets, flowers, toys and other exciting products, all referred to as Retail. And now we’re looking for an Imaging Operations Associate. Imaging plays an important role in our merchant onboarding journey and overall partner experience. In Norway, we’ve already built a strong foundation — with clear processes, strong cross-team collaboration, and results we’re proud of.

As the business grows, we want to make sure that we maintain that quality and efficiency. This role is designed to support the daily work around imaging – including communication with partners, coordination of photo sessions, data input, and collaboration with local teams. This is an entry-level support role. It does not own KPIs or strategy — those are owned by the Imaging Manager, who represents both Norway and Iceland and is responsible for process, reporting and outcomes.

What you’ll be doingCoordinate and follow up on photo shootsEnsure timely delivery and basic image qualityEducate partners on the importance of good photographyUnderstand current imaging processes before suggesting improvementsOutline best practices for choosing between merchant-supplied and professionally created visuals.

Help improve internal documentation and partner communicationCollaborate with sales, onboarding, and support teamsAssist with vendor follow-up and escalate issues if neededOur humble expectationsStrong communication skills (written & verbal) in both Norwegian and EnglishHas strong customer service skills and a solution-oriented mindsetIs proactive and organized, but also knows when to ask questions or check in before moving forwardIs interested in tools and workflows, and how to make them easier for othersUnderstands the basics of cost and time managementExperience working with external partners or clients (e. g.

onboarding, support, sales assistant)Comfortable with tools like Google Sheets, GAS, or similarSelf-starter with proactive mindsetBasic understanding of operational processes and cost awarenessNext stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! ?Please note that we do not accept applications coming through email due to GDPR.

Make sure to apply through our careers page!If you have any further questions about the position, you can turn to: Jelena Lacmanovic, Talent Acquisition Partner - jelena. lacmanovic@external. wolt. comOur Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.