Workplace Coordinator

Our client is looking for a Workplace Experience Coordinator to play a key role in delivering an exceptional customer service experience to employees and guests at their office building. You’ll be the face of the facility, ensuring smooth day-to-day operations and creating a welcoming, efficient environment for all. This position is part of the Workplace Experience function, focused on providing world-class service and support within the workplace.Key Responsibilities:Serve as the first point of contact for all building entrants; greet guests with a friendly and professional demeanor.Issue visitor and parking passes; enforce building security protocols.Answer telephone calls professionally and create presentations or speak to groups when needed.Coordinate recreational, dining, and business activities on behalf of requestors.Manage janitorial or maintenance work orders and coordinate services like mail, office supplies, and onboarding support.Handle inquiries and complaints from employees, guests, and coworkers with a solutions-oriented, customer service approach.Organize and manage on-site events, including reserving space, setting up, tearing down, and managing supplies.Follow emergency and security procedures and ensure safety compliance throughout the facility.Liaise with vendors providing goods or services to the workplace.Communicate clearly with team members and follow detailed instructions from management.Use established procedures to solve routine problems and complete tasks with minimal discretion.Qualifications:High School Diploma or GED, with up to 2 years of job-related experience.Strong communication skills to convey clear, straightforward information.Ability to follow established routines and standards in the workplace.Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.Highly organized with a curious and proactive approach to work.