People and Culture Operations Executive

The Role: Are you a detail-oriented, highly organised, and people-centric HR professional who thrives in a fast-paced, international environment? Do you have a passion for streamlining HR processes, improving efficiency, and ensuring seamless HR operations? If so, we want YOU to join our dynamic People & Culture team at XM!Why Join Us?At XM, our people are our greatest asset. Our People & Culture team plays a pivotal role in ensuring a positive, engaging, and efficient work experience for all employees.

As we continue to scale, we’re looking for a dedicated and detail-driven HR professional to help us enhance and optimise our People & Culture operations and processes. This is a fantastic opportunity for an HR operations expert who enjoys working with HR systems, data, and processes while contributing to a people-first culture. You will be at the heart of our People & Culture operations, ensuring efficiency, accuracy, and compliance while supporting the broader People & Culture strategy. Your Mission: 🎯 P&C Operations & Administration ExcellenceManage and optimise P&C operational processes, ensuring efficiency, accuracy, and compliance with internal policies and labour regulations.

Provide comprehensive P&C administrative support, including contract management, employee records, P&C policies, and compliance documentation. Play a key role in P&C process automation and continuous improvement, identifying opportunities to enhance workflows. 🎯 Exelsys HCM Administration & P&C Systems ManagementAdminister and manage Exelsys HCM, ensuring the system is effectively maintained and utilised to support P&C processes. Act as the go-to expert for P&C systems, providing troubleshooting, updates, and reporting support to ensure data accuracy and usability. Work closely with internal teams to streamline P&C system functionalities and enhance employee experience.

🎯 Employee Lifecycle & Data ManagementSupport the end-to-end employee lifecycle processes, including onboarding, probation reviews, contract updates, and offboarding procedures. Ensure accurate and up-to-date employee records in Exelsys HCM and other P&C systems, maintaining data integrity and compliance. Generate and analyse P&C reports, metrics, and dashboards to support decision-making and strategic initiatives. 🎯 Payroll & Benefits SupportAssist with monthly payroll preparation, ensuring accurate and timely processing of employee data. Coordinate employee benefits scheme, responding to employee queries and ensuring smooth execution of benefit programs. Collaborate with finance and payroll teams to ensure accuracy of any payroll related data.

🎯 P&C Compliance & PoliciesEnsure all P&C policies, procedures, and documentation are compliant with local labour laws and international best practices. Support internal audits and compliance checks by maintaining accurate and well-organised P&C records. Keep up to date with employment regulations and industry best practices, providing recommendations for policy enhancements. What We’re Looking For: ✅ Degree in Human Resources, Business Administration, or a related field. A relevant HR certification (e. g. , CIPD, or similar) will be considered a plus. ✅ 2-4 years of experience in HR operations, HR administration, or a similar role within a fast-paced, multinational organisation.

✅ Strong experience in HR systems management, with hands-on experience administering Exelsys HCM being a strong plus. ✅ Solid understanding of employment law and labour regulations, with the ability to ensure compliance in HR processes. ✅ Excellent organisational and problem-solving skills, with the ability to manage multiple HR tasks efficiently. ✅ Detail-oriented with a strong sense of accuracy, confidentiality, and compliance in handling HR data. ✅ Ability to interpret HR data, generate reports, and provide meaningful insights to support decision-making. ✅ Strong communication and interpersonal skills – a team player who enjoys collaborating with diverse teams.

✅ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other HR tools. What We Offer: 🌟 A structured and efficient P&C environment where you can make a real impact. 🌟 The opportunity to work with advanced P&C technology and systems in a multinational setting. 🌟 A collaborative, people-first culture that values innovation and operational excellence. 🌟 Competitive salary, benefits, and professional development opportunities. The Hiring Experience: What Awaits YouLet’s Connect – Intro Chat with Talent AcquisitionDeep Dive – First Interview with Your Future TeamTest your edge – Personality AssessmentFinal Connection – Final InterviewReady to Be the Driving Force Behind HR Operations? Apply Today! 🚀