Company DescriptionYolanda's Chocolatiers is a family-owned business located in Nicosia, dedicated to creating unique and high-quality chocolates. Each artisanal chocolate is meticulously handcrafted in our charming workshop, using premium quality chocolate sourced from around the world and the finest natural ingredients. Our mission is to inspire creativity and imagination through our artistically painted bonbons, reflecting our passion for pleasing people's taste buds.
Administration and Sales RepresentativeAre you a proactive and organized professional with a passion for delivering exceptional customer service? We’re looking for a dynamic Administrative and Sales Representative to join our team and provide sales services and support to our valued clients. Key ResponsibilitiesProvide comprehensive assistance and executive support to ensure efficient office management. Manage B2B and B2C client communications with professionalism and care, fostering strong business relationships. Deliver top-notch customer service, addressing inquiries and resolving issues promptly. Maintain excellent organizational practices to support day-to-day administrative tasks. Handle multitask effectively.
Utilize Microsoft Office Suite proficiently to prepare reports, correspondence, and presentations. Collaborate with various departments to support business operations and enhance customer satisfaction. Requires skillsGood communication and people skillsAble to solve problems and pay attention to detailsProficient using computer programs like MS Office and customer service softwareCan handle multiple tasks and time management. Friendly, professional, and focused on helping customersOpen to learning new skills and adapting to changesTypical QualificationsPrevious experience in administration and/or customer service roles. Familiarity with CRM systems and office management tools. Back-round in business administration, hospitality and e-commerce a plusWe offerGrowth plan:
Senior role with more responsibilities. Interesting and exciting Bonus schemeTraining in customer service and other equivalent to the jobDiscount on productsPleasant work environment and support Working hoursMonday to Friday 8: 30 to 17: 30We want you to grow with us! Constant learning and possibility to learn new skills. Join us! We want you on our teamPlease send us your cv and a short letter about you: Careers@yolandaschocolatiers. com
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