Account Coordinator

Company DescriptionMultiply is an agency that breaks through the noise for brands by fighting boring.Our clients? Leading brands in the beverage and food/snack CPG sector. We're a team of creative leaders who deliver strategy grounded in business objectives, insights rooted in consumer and market research, and world-class earned-first creative. From consumer PR and social media to integrated earned and owned campaigns, we help brands get attention the old fashioned way -- earn it.Our team brings integrity, intelligence, and creative energy—and we live by three core values:Happy - A place where people genuinely want to come to workDaring - We value hard work and bold creativity that moves the needlePeople - We take care of each other and invest in growthDescriptionWe are seeking an organized and detail-oriented Account Coordinator to support our growing client portfolio. In this role, you'll work closely with our account management team to coordinate campaigns, manage timelines, track deliverables, and ensure seamless communication between internal teams and clients. You'll handle administrative tasks, maintain project documentation, and help execute strategic PR initiatives across our dynamic roster of brands. The ideal candidate is proactive, adaptable, and thrives in a fast-paced agency environment where every project presents new challenges and opportunities to grow. ResponsibilitiesResponsibilities include but are not limited to:Account ManagementTrack and distribute daily media monitoring, including competitive news and announcements, internally and externally.Participate in scheduled conference calls with clients, including: Develop, finalize and distribute call agendas with oversight; Develop, finalize and distribute action items 24 hours following each call; Manage call invites, ensuring all appropriate team members are included and coordinate calendars when rescheduling is needed.Assist in the implementation of ongoing and larger account initiatives, including research of vendors and partners.Lead in the execution of client mailers and ongoing product requests, including design, fulfillment, production and distribution.Identify and track account award submissions and speaking opportunities.Develop all client reporting including: Weekly/monthly client reporting; Managing coverage trackers; Press clips; Competitive and industry monitoring, Media briefing materialsLead by example in all client communication ensuring all emails and documents are properly formatted with no spelling and/or grammar errorsPublic Relations TacticsDemonstrated understanding of media landscape including proficiency in MuckRack or CisionOwn the creation of press materials, such as press releases, fact sheets, pitches and media lists.  Assist in media outreach per account, securing meaningful hits for clients Begin to build a foundation for media relationships Participate in Media Relations programs and form relationships with key editors and publicationsAssist with media events, including management of vendor logistics and research. Influencer TacticsProvide support for influencer programming, including: Manage research and lead communication for assigned influencers; Assist with reporting by adding metrics, screenshots, profile or content links, etc.Social Media TacticsAssist with a variety of social support for brand channels, including: Content shoot coordination; Content publishing; Community management; Record social metrics for all active channels, including but not limited to Instagram, Facebook, Twitter, etc.Gain an understanding of all social platformsOffice Administration+ManagementHUSTLE HARD: Establish and maintain a strong organizational system that ensures all deadlines are met and priorities are established daily, weekly, and monthly.WORK HAPPY: Ensure good work is acknowledged and mistakes are dealt with properly/respectfully.Actively participating in company initiatives and meetingsPEOPLE FIRST:Offer help and advice to team members (even those not on your account teams)Be a positive role model within the officeQualificationsHigh school diploma or equivalent; some college or relevant professional experience in media, PR, marketing and/or general administrative and customer serviceExceptional organizational and time management skills with strong attention to detail and ability to manage multiple tasks in a fast-paced environmentProficiency with Microsoft Office and Google Workspace; comfort learning new software and agency systems quickly. Experience with MuckRack and/or Cision a plusStrong written and verbal communication skills with professional demeanor and ability to interact effectively with clients, vendors, and team membersDemonstrated ability to support teams by managing calendars, coordinating projects, tracking deliverables, and maintaining documentationProactive problem-solving mindset with willingness to take ownership of administrative challengesCompany Benefits100% Remote, within NYC metro area preferred100% paid Health insuranceDental, Vision, Life, Disability insurance options with access to mental health advisorsFSA/HSA options401(k) program Weekly Wellness HoursUnlimited Vacation Days11 Company HolidaysClosed Between Dec. 23 and Jan. 2Quarterly RetreatsBest in class technology and systemsSalary Range: $55-$60k