Account Executive

Location: Remote within Australia (QLD/NSW/VIC preferred) Travel: ~30–50% to key customers, industry events and field days Reports to: CEO / General Manager About usBlack Box Co is farmer-first software that turns supply-chain data into clear, actionable insights for producers, feedlots and processors.  Base Pair Genomics delivers practical genomics tools including: GBVs, parental verification, Horn Poll and genetic disorders. We are passionate about the livestock industry and believe in the power of utilising individual animal data and genomics to make more informed decisions in the farm, feedlot and processing sector.The roleA hybrid sales + customer success Account Executive who owns a regional book of business, Working with both offerings (software analytics + genomics), and looks after a tight portfolio of key accounts. You’ll work remotely, spend meaningful time on-farm/at feedlots and processors, and represent us at conferences and field days.What you’ll doSalesBuild and manage a pipeline across both product lines; run discovery, demos and trials.Create clear proposals and business cases; negotiate and close new and expansion deals.Cross-sell: identify when genomics or analytics would add value and bring the other product into the conversation.Account management & customer serviceBe the named point of contact for a set of key accounts (producers, feedlots, processors).Own onboarding checklists, success plans and quarterly reviews; ensure time-to-value is fast.Triage day-to-day questions (data uploads, reports, basic troubleshooting); escalate technical issues promptly and coordinate a clean handover back to the customer.Collect product feedback and translate it into crisp requirements for the dev/genomics teams.Education and field work Travel to priority customers for onsite discovery, training and relationship building.Speak at events/webinars and help produce short case studies with measurable outcomes.Keep the CRM immaculate; forecast accurately; follow the agreed sales process.Success looks likeNew ARR/engagements across both product lines, with multi-product attach increasing over time.Retention and adoption targets met (customers actively using reports/GBVs each month).Happy customers and short time-to-first-value after sign-up.Clean pipeline hygiene and on-target forecast accuracy.What you’ll bring3–7+ years in B2B account executive or account manager roles; comfort owning a number.Experience in agtech, animal genetics, livestock supply chains or adjacent SaaS/analytics.Strong commercial skills (discovery, ROI storytelling, objection handling, negotiation).Credibility with producers/feedlots/processors; you’re comfortable on farm and in boardrooms.Solid data fluency (Excel/Sheets; can talk through a report; bonus if you’ve used CRMs and ticketing tools).Clear written and spoken communication; confident presenter.Current driver’s licence and ability to travel regularly across your territory.Nice to haveBasic SQL or BI familiarity; experience running webinars or field-day sessions.How we workFarmer-first: our customers drive our product development across both businesses and we care deeply about maximising their value from engaging with our product.  Remote-friendly with field time that matters.Candid, practical, low-ego team that values ownership and follow-through. BenefitsCompetitive base + commission (balanced across new and expansion/retention).Travel reimbursement, home-office setup, training budget.Opportunity to help shape the commercial product development across genomics and individual animal data.ApplyEmail shannon@blackboxco.com.au with your CV, a short note on a deal you’re proud of (what you did, the outcome), and where you’re based.