Account Manager

The Company  The Outform Group is an award-winning global innovation agency. We partner with some of the best-known brands and retailers worldwide to transform customer experience through insight, technology, and creativity. Our dream is to be revered as the agency shaping the Future of Retail, and in EMEA we have ambitious plans for growth.   The Opportunity We are shaping the future of retail and our Account Managers are key. At the heart of their role is the day to day partnership they build with our clients, becoming a trusted advisor to establish a strategic relationship that builds revenue, creates opportunities for growth and generates new business.  The Role: Account Manager We expect our Account Managers to go after every new project, working within the business unit and closely with the wider team, to coordinate the response; proposals and quotes, working with Insight and drafting the creative brief, then partnering with the Project managers to translate the client ask into a delivery plan  Job Title: Account Manager   Reporting to: Account Director  Location: Fleet UK Hours of Work: 37.5 hours per week.   Key Responsibilities Maintaining existing client through strategic partnership that builds the reputation of our business Winning new projects that delivers profitable growth Creating opportunities with existing client Working collaboratively with the wider business to proactively problem solve Driving environmentally friendly and sustainable practices into day to day operations  Key Skills and Experience Experience in providing focused solutions to client needs Commercial awareness  Determination to build client engagement and grow relationships Resilience Diplomacy and tack Good numeracy skills Strong interpersonal skills Good communication and negotiation skills Can-do attitude, proactive and an innovative mindset Technical knowledge and expertise  Package Salary: TBC depending on background and experience Benefits: 5% company pension contribution, Private healthcare and Medicash plan, DIS insurance, 27 days holiday