Job PurposeTo manage and enhance the Personal Loan product by designing customer-centric journeys, driving program profitability, ensuring compliance, and supporting decision-making through analytics and reporting, while improving process efficiencies and enabling business growth.
Roles & ResponsibilitiesKey Result Areas Supporting ActionsJourney EnhancementsPropose and implement at least one journey enhancement per quarterPL Program ManagementDesign, launch, and monitor PL programs to improve market competitivenessPricing StrategyConduct monthly pricing analysis; recommend cost-optimization opportunitiesTAT ImprovementTrack disbursal TAT; work with stakeholders to implement automation/process fixesAudit & ComplianceMaintain SOPs, track deviations, and implement compliance resolutionsReporting & DashboardsPublish FTR, login-to-disbursal, sourcing mix dashboards monthlyManagement ReportingPrepare business review decks and provide actionable insightsTraining & Ad-hoc SupportConduct process trainings; support audits and special projects
Customize your resume to highlight skills and experiences relevant to this specific position.
Learn about the company's mission, values, products, and recent news before your interview.
Ensure your LinkedIn profile is complete, professional, and matches your resume information.
Prepare thoughtful questions to ask about team dynamics, growth opportunities, and company culture.
