Admin Assistant/Customer Service Officer

Company DescriptionThe Granny Flat Experts is a leading construction company located at 10/7 Hoyle Ave, Castle Hill, Australia. Renowned for expertise and quality craftsmanship, the company specializes in designing and building granny flats tailored to meet diverse client needs. With a strong reputation in the local community, The Granny Flat Experts prides itself on delivering exceptional service and customer-focused solutions. Join a team committed to excellence in every project.Role DescriptionThis is a full-time on-site role based in Castle Hill, NSW, for an Admin Assistant/Customer Service Officer. Daily responsibilities include providing exceptional customer support, managing inquiries, ensuring a positive customer experience, and delivering administrative support to the team. The role also involves coordinating schedules, maintaining records, and assisting with office operations to ensure smooth workflow.QualificationsStrong Customer Service, Customer Support, and Customer Satisfaction skillsExperience in enhancing Customer Experience and maintaining positive client relationshipsExceptional Interpersonal Skills to communicate effectively with colleagues and clientsProficiency in administrative tasks such as scheduling, record-keeping, and office managementAbility to multitask and work efficiently in a fast-paced environmentProficiency in Microsoft Office Suite or equivalent softwarePrevious experience in a related role is a plus