Tuesday, October 28, 2025
Illawarra Mercury

Administration Assistant (Start ASAP)

Posted: Oct 19, 2025

Job Description

Entry-level administration role supporting a busy team in a global claims management company, offering strong team culture and learning opportunities.Your RoleKey Responsibilities IncludeActing as the main point of contact for all administrative requirementsEfficient and accurate entry of dataUpdating the Claims Management System as requiredNavigating and sourcing information from multiple internal systems and reference materialsProviding clear and concise written and verbal communicationAnswering incoming calls promptly and responding to client and insured queries via telephone and emailLiaising and building rapport with internal and external key stakeholdersArchiving files and retrieving files from archive on requestSupporting the team through general administration and paymentsWorking effectively within a team environment by assisting fellow team members, sharing information, and supporting the team to achieve its targetsAbout YouThe Ideal Candidate Will Possess The FollowingConfident communication skills, able to convey important information clearly through verbal and written mediumsAbility to prioritise urgent tasksA can-do attitude with strong attention to detail and a process-driven approachHigh competence with Microsoft Excel and the ability to learn new systems and processes quicklyNumeracy skills and the ability to handle confidential informationEagerness to learn and develop in the role and beyondNo prior administration experience required; suitable for school leavers, university graduates, or receptionists seeking entry into the insurance sectorAustralian or New Zealand citizenship or permanent residency status requiredWillingness to consent to a national police checkCompensation & BenefitsPermanent full-time and casual positions availableSupportive, sociable, and engaging team environmentInclusive workplace valuing diversity of thought, experience, and perspectiveOpportunity to work for a global company with a strong cultureStandard benefits for entry-level roles at Crawford & Company may include paid leave, superannuation, and access to employee assistance programsTraining & DevelopmentOn-the-job training provided with strong support from the teamOpportunities to learn new systems and processesEncouragement for professional growth and developmentCareer ProgressionEntry-level role with potential for advancement within the companyOpportunities to develop skills and progress into more senior administrative or specialist roles within the claims management and insurance sectorHow to ApplySubmit a short cover letter explaining your suitability for the role along with your resume.This job may close before the stated closing date, you are encouraged to apply as soon as possible.Report this job

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