Administration Officer Level 3

Be the heartbeat behind world-class paediatric care Employment Type: Permanent Full Time Position Classification: Administration Officer Level 3 Remuneration: $68,338.79 - $70,468.72 + 12% Super + Salary Packaging Hours Per Week: 38 Requisition ID: REQ612547 Closing Date: Wednesday 5th November About The Role Join one of the busiest and most dynamic Paediatric Outpatient services in NSW, supporting the care of approximately 27,000 children every year. The John Hunter Children’s Hospital (JHCH) Paediatric Outpatient Department is seeking a dedicated and proactive Level 3 Administration Officer to become a key part of our highly valued team. As am Administration Officer you will play a vital role in supporting the coordination and smooth running of the Paediatric Outpatient clinics. Working collaboratively with a team of over 40 specialists and under the guidance of the Outpatient Operational Manager, your work will directly support the delivery of high-quality care to children and their families. Your Responsibilities Will Include Coordinating patient appointments with care and precisionManaging clinic waitlists to maximise efficiencyDelivering exceptional frontline customer service to patients and familiesLiaising with medical staff to ensure seamless clinic operationsSupporting senior administrative staff in day-to-day clinic workflows We are seeking a highly organised and compassionate individual with: A strong background in administration and clerical supportExcellent communication and interpersonal skillsExceptional attention to detail and accuracy in all tasksAbility to prioritise workloads and manage competing demandsProven problem-solving abilities, with a focus on achieving positive outcomes for patientsA friendly, team-oriented attitude, with the ability to also work autonomouslyEmpathy and sensitivity to the diverse needs of families and children in a healthcare settingProficiency in using hospital systems such as IPM and RIMS (or willingness to learn)Experience in an outpatient clinical environment will be highly regarded What We Offer A fast-paced, supportive, and rewarding work environmentWork/life balance – Monday to Friday roster with no weekend shiftsOpportunity to contribute to a meaningful cause and support children and families in your communityBe part of a passionate, professional team delivering exceptional care Benefits Sustainable Healthcare: Together towards zero Salary packaging options - up to $11,600 plus novated leasing Fitness Passport for health and well-being - discounted gym options for you and your familyEmployee Assistance Program (EAP) for staff and family members Additional Information An eligibility list will be created for future permanent part time vacancies.Need more information?Click here for the Position Description Find out more about applying for this position For role related queries or questions contact Anne Williams on Anne.Williams@health.nsw.gov.au At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. Information For Applicants Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.Connect with us on Facebook and LinkedIn!