Administrative & Operations Assistant

Basic InformationAt Fysis, we create sweets and savory options that awaken the senses and connect people with the moment. Using natural ingredients, authentic recipes, and inspiration from Greek nature, we balance tradition with innovation to deliver unique experiences. Our team is driven by passion, authenticity, and creativity, believing that true care can be felt through every dessert. Our team is currently growing, and we are looking for an Administrative & Operations Assistant to join us!ResponsibilitiesCommunicate with stores and clients regarding event requests.Collaborate with the production team to manage and fulfill orders.Liaise with the external ERP partner to ensure smooth operations and process improvements.Organize and coordinate deliveries, whether collected from stores or prepared at the workshop.Perform ERP entries and invoicing when necessary.Ensure accuracy, quality, and timely completion of all requests and orders.Use ERP for daily operations, with a strong focus on reporting and analysis.Maintain ongoing communication with the Area Manager to ensure operational alignment.RequirementsUniversity degree in Business Administration, Economics, Accounting, IT, or a related field.2 - 4 years of experience in administrative support roles.Proven experience with ERP systems, ideally Soft1.Excellent command of MS Excel and very good knowledge of MS Office.Ability to create, analyze, and interpret reports.Strong multitasking skills with accuracy and consistency.Comfortable working in a small-to-medium enterprise environment.Strong communication and organizational skills.Responsibility, proactivity, and ability to collaborate effectively with different departments.Eagerness to learn and improve processes.BenefitsActive involvement in company processes, in close collaboration with management.Opportunity to make a personal impact.Friendly, people-focused work environment with strong company values.Good to havePrevious experience in production or commercial companies.Familiarity with e-shop operations and B2B client management.Basic knowledge of project management principles.