Analyst - Business Operation

We're building a future where every mental health provider can deliver the full spectrum of care, including advanced interventions such as transcranial magnetic stimulation (TMS), SPRAVATO®, and others without the complexity of going it alone. We partner with mental health practices to bring these life-changing treatments to the people who need them most.Our tech-enabled platform embeds the end-to-end infrastructure, technology, and operations directly into existing practices so providers can expand their care, and patients can finally access the treatments they deserve. Everbright is currently partnered with 75+ providers across seven markets and backed by $7M in early-stage venture capital funding.RequirementsAbout the RoleWe're looking for a Business Analyst - Business Operations Enablement to join our India-based team supporting operations in the US. This is a generalist role ideal for someone with a consulting or analytical background who thrives on variety - comfortable moving between research, data analysis, project management, hiring support, IT coordination, and operational improvement initiatives.You'll work closely with cross-functional teams to solve high-priority business challenges, streamline processes, and build scalable systems that enable Everbright's growth. The ideal candidate is structured, curious, and execution-driven—a hands-on operator who enjoys turning ambiguity into clarity and ideas into impact.ResponsibilitiesSupport business operations across functions including hiring, IT, and core operationsConduct research and data analysis to inform strategic and operational decisionsBuild dashboards and reports to track KPIs, identify trends, and support leadership reviewsManage cross-functional projects - tracking timelines, deliverables, and dependenciesDocument and optimize processes, creating templates, SOPs, and internal playbooksAssist in vendor coordination, tool implementation, and workflow improvementsContribute to strategic initiatives such as cost optimization, capacity planning, and hiring operations. Qualifications1 - 3 years of experience in consulting, business operations, analytics, or strategyProven ability to analyze data, identify insights, and drive business recommendationsStrong skills in Excel/PowerPoint and comfort with data visualization or reporting toolsExcellent written and verbal communication skills with cross-functional partnersHighly organized with strong attention to detail and the ability to manage multiple projectsComfortable working independently in a fast-paced, evolving environmentRequired SkillsBusiness operations and cross-functional project managementResearch, analysis, and reportingProcess improvement and documentationStrong communication and collaboration skillsAnalytical problem-solving using Excel or BI toolsAbility to work across time zones and distributed teamsPreferred SkillsConsulting or startup experienceHealthcare or healthcare services exposureExperience with operational or financial modellingFamiliarity with HR, IT, or vendor management processesComfort working in early-stage, high-growth environmentsBenefitsCareer Growth: Lead Careforce India's market intelligence function Contribute to sales, marketing, and partnership strategies Step into broader roles in strategy and operations over time Why Join Us? You'll be joining at the ground floor of a mission-driven venture, working closely with the founding team to shape healthcare delivery in India. This role offers a unique mix of strategic exposure and hands-on execution, setting you up for accelerated growth in strategy, operations, and leadership.