Area Director (Michigan Region)

This role is based in our Michigan region and will require some travel.The Area Director coaches, develops and inspires General Managers (GM) to create Community and live the Cooper’s Hawk values. Responsible for the overall region’s success through monthly financial and operational goals. Partners closely with Area Culinary Manager to lead managers, increase sales and build internal relationships. Ensures food and service standards are being always executed. Sets and achieves personal and team developmental goals. Responsible for regional compliance with company policies, safety and labor laws. Focuses on strategy to drive operational excellence and act as a Cooper’s Hawk brand ambassador. Ensures restaurants are maintained in like-new condition; addresses safety issues and sanitation scores in a timely manner.Compensation range: Compensation range is $120,000-140,000 plus bonus. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.What You’ll Get:Incredible Discounts:Monthly Dining Allowance50% Dining and Carryout40% Retail Wine20% Retail and Private EventsMonthly Complimentary Wine Tasting for Two Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness ProgramCompany Matching 401(k) Retirement Savings PlanFlexible Savings Accounts- Health and Dependent CareHealth Savings Account Long-Term Disability; Voluntary Short-Term DisabilityBasic Life and AD&D Insurance (with option to purchase additional coverage)Paid Parental LeaveHighly Competitive Pay plus Team Member Incentives & Rewards Paid Time OffMilestones Recognition ProgramComplimentary Gym Membership in RSC BuildingHybrid Work Week (3 days in office, 2 days remote, depending on role)ResponsibilitiesOversees 4-9 restaurant operations within a regionHolds GMs accountable for the overall success and results of the wine club communityTakes steps to ensure financial metrics are met; analyzes sales and financial reporting and conducts P&L analysis meetings with each GM weekly to respond to negative variances or trendsManages people and assigned operating systems:Verifies restaurants are appropriately staffed and training dollars are within budgetApproves salaried management hiring decisions and recommends compensation packageEnsures GMs develop managers to execute their responsibilities and effectively manage departmentsEffectively operates computer systems and utilizes technologyTraining programs are verified, and service reports (NBA’s, mystery shop and guest service) are reviewed and discussed; operational checklists including safety and sanitation audits are completed and documentedStrategically navigates through challenges that occur in the restaurants; investigates and reports pertinent employee relations information to Human Resources and VP of OperationsDisciplinary action is handled in a timely appropriate manner and fairly and consistently applies; ensures Hot Schedules is being used consistently for documentation and communication with team membersDelegates effectively and communicates concise and important information in the restaurantsMentors, coaches and develops:Educates restaurant management on budget and procedures to achieve Wine Club sales target and understand financial toolsFocuses on successful development of GMs and the Management Team by consistently using leadership competencies, IPCs, performance appraisals and succession planningRepresents Cooper’s Hawk vision and values and creates a respectful, positive and professional work environment Encourages GMs to recognize exceptional service and teamwork; shares best practices on weekly GM callsVerifies operational decisions are in alignment with company culture and values and challenges managers to find ways to create Community with team members and have fun at workIdeal Candidate Qualifications2-4 years of multi-unit management experience in high volume, full-service restaurant or retail industryMinimum 1 years of experience as a Senior General Manager with Cooper’s Hawk or 5 years of GM experienceExcellent verbal and written communication skillsAbility to read, understand and communicate in EnglishDemonstrates strong intrapersonal skills and advanced understanding of compliance, risk, employment laws and Company policiesExtensive knowledge of food, safety and service standardsCommitment to creating Community with team members and GuestsProficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)Preferred certifications include ServSafe and state/local licensing requirements80% travel requiredCooper's Hawk Winery & Restaurants is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's face, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highly of some of the benefits offered to team members; eligibility for certain benefits apply.About UsCooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!