Aro ki te Hā Team Lead

Full TimeApplication Closes 03 Dec 2025 Auckland - AucklandCommunity and Social Service SpecialistAro ki te Hā Team LeadThe role The Aro ki te Hā Team Leader provides leadership and direction for the Aro ki te Hā Day Programme, ensuring the service is inclusive, culturally grounded, and guided by te ao Māori. The role leads the development and delivery of the programme’s goals and objectives, embedding Māori worldviews and values across all activities.This position designs and oversees the implementation of programmes that support engagement, healing, and positive lifestyle change. It ensures the daily operations run smoothly and that the service offers meaningful opportunities for community connection, personal development, and reconnection with culture, whānau, and wellbeing.We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment.DutiesLead the day-to-day operations of the activities space, ensuring safe, effective, and consistent service delivery in collaboration with service leaders.Integrate and embed mātauranga Māori projects and initiatives across the activities space and HomeGround laneway areas where services are delivered to whānau.Provide consistent guidance and leadership on kaupapa Māori, tikanga Māori, te reo Māori, and current Māori perspectives to strengthen the cultural capacity of the service.Build and maintain positive, meaningful relationships with whānau to understand their needs and aspirations, encouraging their input into programme design and delivery.Provide direct supervision, regular 1:1 meetings, team meetings, performance reviews, and mentoring to build a culturally responsive, high-performing team.SkillsA relevant tertiary qualification (or equivalent experience) in a field such as social services, health, leadership, management, teaching, or business administration.Qualification or equivalent experience in facilitation, training, or programme delivery.Demonstrated experience in leading, supervising, or mentoring a team within a health, social, or community service environment, ideally in the not-for-profit sector.Strong commitment to the principles of Te Tiriti o Waitangi and the values of Te Tāpui Atawhai – Auckland City Mission, with the ability to apply them in leadership and everyday practice.Full clean New Zealand driver’s licence or working towards getting one.Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities. Benefits5 x ‘Mission leave’ days, additional to annual and sick leave.Access to EAP & external supervision.Access to kapahaka, and weekly waiata.Ongoing training and development.15% discount at Auckland City Mission Op Shops.Access to low cost, farm fresh produce on a weekly basis.Close to public transport.Discounted parking at SkyCity.Career progression opportunities.About The OrganisationTe Tāpui Atawhai - Auckland City Mission supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāmaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support.Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata.Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission. JD-Aro-ki-te-Hā---Team-Lead---Nov-2025.docx