Assc Implementation Engineer

Skills And Competencies1-3 years’ experience in a customer-facing technical role, ideally within a SaaS platformPrevious experience working with APIs, familiar with SOAP and RESTCoding experience and knowledge of coding methodologiesKnowledge of SaaS applications and cloud servicesStrong problem-solving skills, with the ability to analyze complex integration requirements and develop effective solutionsClient-facing experience, especially on technical topicsExcellent communication, presentation, and interpersonal skills, with the ability to distill complex technical concepts into actionable guidance for clients.Languages: English, SpanishPreferred:Functional understanding of KYC / KYS within financially regulated industries (e.g. banking, insurance)Relevant experience in 3rd party screening and monitoring solutions for Anti-Money Laundering (AML), Know Your Customer (KYC, Anti-Bribery & Corruption) and Exposed Person risk managementProficiency with generative AI tools (e.g., ChatGPT) and AI-assisted coding platforms (such as GitHub Copilot or Cursor) to enhance productivity, problem-solving, and development workflowsDatabase / SQL knowledgeEducationUndergraduate/first-level degree (e.g. bachelor’s degree) required in engineering, computer science, science, or equivalentResponsibilitiesAs an Integration Specialist in the Solution Delivery team, you will be participating in various implementation projects by providing expert assistance to our clients for the configuration, implementation, and integration of our products, with a focus on API integrations. You should possess both functional and technical capabilities, together with client-facing skills. This is a unique opportunity to work with cutting-edge solutions and make a significant impact on our clients' success.Collaborate with project managers, customer success managers, product consultants, and clients to gather business requirements, and document and implement solutions that meet client’s needs. Assist in the installation and upgrading of our software for clientsConfigure or help configure our software to match the clients' integration and business requirementsConduct workshops and training sessions to provide expert guidance clients on our API, its capabilities, and best practices for integrating client systems with our productsAssist clients with integration issues and provide expert support to resolve technical problems, leveraging your knowledge of our API and industry best practicesParticipate in testing activities (integration, UAT)Provide technical training / guidance to client administratorsUtilize our internal tracking tools (issues, timesheet, projects, product requests etc)Actively participate in enhancing our knowledge database by developing and maintain technical documentation, including integration guides, API documentation, troubleshooting resources, and “how-to” guides.Work closely with our product development team to provide feedback and insights on API enhancements, ensuring our solution meets evolving client needs and market demands.Stay up to date with industry trends, emerging technologies, and regulatory requirements, ensuring our solutions and integration guidance remain current and compliant.About the team:At Moody’s, you’ll be part of a team that’s redefining financial intelligence through cutting-edge AI—leveraging advanced technologies both internally and in our products to unlock faster insights, automate complex workflows, and empower clients and employees to make smarter decisions with confidence. Join us as we accelerate innovation with GenAI, agentic solutions, and a culture that encourages experimentation and responsible AI leadership.