Assistant Manager Accounts - PRB Acquisition

Job DescriptionOrganization Unit Purpose: The RBS- Liability and Accounts Unit is the sales channels under Retail banking, catering to the Liability requirements of Emirates NBD & new to bank customers in UAE. The unit’s core responsibility is to increase the market share of Liability Business and function in line with the Group’s overall business strategy. The Unit is responsible for developing and growing fixed deposits and CASA base for the Retail bank, offering a strong payroll proposition for corporate with best-in-class liability products offers. Creation of integrated sales models for Personal and Priority Banking segments focusing on payroll sourcing, servicing, managing new and existing relationships. The unit will also focus on cross selling of other retail banking products such as, credit cards, Bancassurance, overdraft, etc. to increase the profitability of the unit and the overall revenue for Retail Bank. Job Purpose: To develop the market share of all Retail banking products and focus on HNW client for PRB segments. Responsible for ensuring sales result for Fixed Deposit, CASA balances and CASA accounts from Salaried & Non-salaried. Maintain consistency on business acquisition and % of approval rates from acquired business sources. Comply with the approved policies, procedures and norms to protect the organizations & customers interest. Work out adoptable sales strategies jointly with branches based on the location. Focused and segmented approach on Business sourcing. Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized Job Content: Sales Targets: Achieve assigned sales targets in order to contribute to the sales volumes / revenues through the team. Develop new markets and customers within the assigned territory to enhance sales volumes/ revenues. Employee Development: Acquire Assessment/Certification Standards Improve Product Knowledge through Training Program Cross selling: Cross sell non –assigned products & services to contribute the revenues and market presence. Attending KIOSK set by the bank in different locations / companies/ malls Customer Service: Provide quality customer service to ensure customer satisfaction and retention Market Intelligence: Provide market intelligence to supervisors on a regular basis for use in formulating strategies and plans Compliances & Processes: RBE has to be Vigilant while sourcing any Fixed deposits, Accounts or any Cross Sell Product and putting bank benefits always ahead of anything and use utmost care and alertness all time Specifications/Skills/Qualification:Education: Graduate / High school + 6 years’ experience MBA / BBA Experience: Banking / Retail Sales International / GCC and UAE Selling & Marketing Skills Knowledge & Skills: Basic Knowledge of operating systems Selling & Marketing Skills Having good inter / intra Personal Skills Behavioral Competencies: Excellent Acceptable & Good Team Player Self-Motivated / Hardworking / Focused & Enthusiastic About UsENBDMeet the leading banking group in the regionEmirates NBD, the leading Banking Group in the MENAT region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD) which became the first National Bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD, became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across Corporate, Retail, Islamic, Investment, and Private Banking, Global Markets & Treasury, Asset Management and Brokerage operations throughout the region.