Assistant Manager – Tech Support

Location: Jaipur (HO)Company: WeVOIS Labs Pvt. Ltd.We are hiring an Assistant Manager – Tech Support to work as a bridge between our tech team, field team, and clients. The role involves requirement gathering, issue coordination, and ensuring smooth delivery of tech solutions.Key ResponsibilitiesCoordinate between Tech Team & Field Operations. Gather client requirements and create structured roadmaps. Translate field issues into clear technical tasks. Manage issue logs/tickets and ensure timely resolution. Coordinate development updates and deliver solutions to clients. Conduct demos, UAT, and provide training to field teams. RequirementsGraduate in IT/Engineering/Computer Applications (preferred). 3–7 years of experience in tech support/product coordination. Strong communication, documentation & problem-solving skills. Ability to understand client needs and convert them into technical requirements. Skills: business analysis planning & monitoring,product management,client requirements,operations,it