Associate Director - Admin

About RateGainRateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 16 Global Fortune 500 companies in unlocking new revenue every day. Website: https://rategain.com/Product OverviewRateGain is a global leader in Travel and Hospitality technology solutions, offering a comprehensive suite of products that help businesses maximize revenue, optimize digital presence, and enhance customer experiences.Key products include:UNO: AI-powered revenue maximization platform. Distribution: Seamless inventory and pricing management across channels. Demand Booster: MarTech solution for driving traffic to hotel websites. DAAS: Real-time data and insights for informed decision-making. Exploring the Role:The Associate Director – Admin is responsible for leading and managing administrative and office infrastructure functions across multiple locations. This role ensures operational excellence through efficient facility management, strategic support for GTM & GTI initiatives, and creating a world-class workplace experience. The ideal candidate is a strategic leader with strong operational acumen and hands-on experience in managing multi-location administrative functions for a fast-growing organization.Key Responsibilities:Oversee infrastructure planning, facility upgrades, maintenance, security, and housekeeping. Manage vendor relationships to ensure service quality and cost optimization. Lead office expansion or relocation projects including lease management, fit-outs, and statutory compliance. Implement sustainable and energy-efficient practices in facility operations. Develop and implement administrative policies, SOPs, and processes to ensure seamless daily operations. Optimize costs across travel, logistics, hospitality, utilities, and related functions. Oversee procurement, asset management, and inventory of office equipment and supplies. Ensure statutory, safety, and security compliance across all locations. Collaborate cross-functionally with Finance, IT, and HR teams. Provide infrastructure and administrative support for GTM initiatives, including event logistics and executive visits. Manage operational logistics for international leadership delegations and customer engagements under GTI. Support readiness for new teams and business units in India. Lead, mentor, and develop the admin and facilities team for high performance. Advise senior leadership on space strategy, infrastructure investments, and operational excellence. Communicate facility updates and policies across the organization. Partner with business and HR leaders to enhance employee experience and workplace culture. Education & Work Experience:Bachelor’s degree required; Master’s preferred. Minimum 10 years in Administration / Facilities Management, including 3+ years in a leadership role. Knowledge:Deep understanding of administrative operations and facility management principles. Knowledge of statutory and safety compliance requirements for multi-location operations. Familiarity with lease agreements, space planning, and vendor contracts. Awareness of sustainable facility practices and workplace technologies. Skills:Strategic planning and execution for infrastructure projects. Strong vendor management and negotiation capabilities. Budgeting and cost optimization expertise. Excellent interpersonal, problem-solving, and communication skills. Leadership skills with proven ability to manage cross-functional teams. Abilities:Ability to manage complex, multi-location operations effectively. Ability to align infrastructure strategies with business objectives. Ability to foster a high-performance team culture. Ability to influence stakeholders and drive change at a strategic level. We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.