Associate Director (Corporate and Professional)

As an Associate Director in Klareco, you will be part of the senior team. You will play an important role in the management and development of the business in addition to providing senior level consultancy. In client work, you will play a leading role in large and complex accounts and you will be active in crisis readiness and response advisory.You will be integral to the development and management of your clients’ overall communications strategy. You will give strong strategic consultation and generate excelling results for our communication campaigns. You will establish long term and proactive relationships with your clients’, who will trust your responsiveness, the quality of your counsel and your communications expertise.Leadership qualities you possess will mean that you are able to drive and motivate the account team. Your role will involve managing colleagues in the account teams, mentoring their development and being a source of constructive feedback, ideas and experience.You will play a crucial role in the team’s future growth through your contribution to our new business process, helping to identify prospective opportunities, representing the agency in new business meeting, and managing the development and delivery of pitches. You will be a valued member of the wider team, contributing strategy and solutions to differentiating our offering in Asia, as well as liaising with other international offices.Duties and Responsibilities:Business LeadershipAn ambassador for the businessPlays an important role in leading teams to achieve company goalsMentors and facilitates team members to foster excellence in client work and enhance staff developmentPlays a role in attracting and retaining high calibre talentLeads internal and marketing initiativesTakes a keen interest in the business a whole and fosters team spiritOffers inputs outside their own accounts and encourages team cooperationWorks with colleagues across the Group to enhance Group cooperationA strong commercial sense and a driver of efficiency and profitabilityContributes to the operational aspects of running the business by managing the profitability of a portfolio of accountsStrategic Counsel/PlanningA trusted advisor to clientsKey architect of strategic direction of accountsA steady hand in providing strategic counsel and planningAble to handle complex issues for clientsClient RelationshipsWell established client relationships at a senior level and starting to build C-level relationshipsUtilizes client relationships to lead business retention and business generationConfident in dealing even with difficult client relationship issuesAble to deputize for more senior team members where necessaryClient ServicingThe driving force on client servicing teams and the main “go-to” contact person on client accounts, including complex and regional workA role model for delivering exceptional client serviceLeads client meetings and delivers confident and robust counselEnsures quality of delivery in client workResponsive approach to client communicationManages client and account team timelines and ensures deadlines are metManages client conflict, expectations and demandsAccount and Team ManagementEffective management and motivation of account teamsThe confidence and ability to lead accounts and a source of constructive feedback, ideas and experienceSupervises, mentors and facilitates junior team members in client workDay-to-day responsibility for managing work streams on client accountsStrong commercial awareness of the profitability of accountsProven ability to take direction and turn it into successful implementationMedia and Stakeholder RelationsStrong understanding of relevant stakeholder/media/analyst contactsLeverages on a broad network of stakeholder/media/analyst contacts, including at a senior level, to achieve exceptional resultsA track record of confidently handling even challenging stakeholders/difficult reporters confidentlyContentProvides vision and supervision in the creation of high-quality contentProvides a clear lead in the planning and creation of high-quality content for clientsDisplays creativity and flair in content developmentSupervises junior team members and develops their excellence in content creationStrong attention to detail in written workNew BusinessLeads new business development initiativesPlays a leading role in business development and lead generation by effectively leveraging on a broad network of stakeholder contactsGives vision and direction in the development and completion of proposalsPlays an active role in contract negotiationsKeen interest and active involvement in identifying and converting new business opportunitiesMain coordinator and facilitator (or “pen-holder”) in the development and completion of proposalsPlays an active, and sometimes leading role in new business pitches and presentationsSkills, Experience and Behaviors6 - 8 years of experience in communications or a related industry or areaA strong leader who takes responsibility and leads by exampleA motivator who can inspire and manage team members to achieve results for clientsA positive outlook, problem solver and solution-finderAble to adapt quickly and embrace changeEntrepreneurial in spirit, self-motivated and creativeBold in counsel and brave in decision makingTakes responsibility and ownership for delivering resultsEmbraces diversity of background, ideas and experienceA guardian of quality and a strong commitment to ensuring excellenceThe skills and confidence to develop and maintain professional relationshipsAble to think and plan strategicallyA growing aptitude for understanding and tackling complex issuesCreative and innovative in approachEffective at influencing and persuading to achieve resultsA strong team player who recognises the importance of collective responsibility in a teamAble to multi-task and effectively prioritise individual and team workloadsCandidates with lesser experience will be considered as Senior Consultant