Associate System Administrator

About OnitWe're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.About This JobThe Associate System Administrator will help keep Onit’s employees’ productive by delivering great first- and second-line support, reliable laptop management (Windows & macOS), and smooth onboarding/offboarding. You’ll learn and grow under a Senior System Admin, working with Microsoft 365, Intune, Jamf, and Entra ID. Expect hands-on ticket work, crisp communication, and steady skill development.Key ResponsibilitiesResolve tickets for Windows/macOS, Office/Microsoft 365 apps, printing, VPN, and SSO sign-in issues. Troubleshoot Outlook/Teams/OneDrive basics; escalate complex cases with clear notes. Help with hardware setup, desk moves, and small office network checks (Wi-Fi, basic cabling). Onboarding & offboarding (15%) MD-102 (Endpoint Administrator Associate), Jamf Certified Associate, ITIL Foundation. Create/disable accounts in Entra ID and Microsoft 365 using checklists. Prepare and enroll laptops; ensure required apps and access are ready Day 1. Collect assets on exit and transfer OneDrive/SharePoint access per SOP. Enroll and manage devices with Intune (Windows) and Jamf (macOS); apply standard policies and compliance profiles. Perform routine tasks: software installs/updates, basic packaging using existing scripts, and health checks. Monitor endpoint security status (e.g., Defender for Endpoint/CrowdStrike dashboards) and raise alerts. Keep asset inventory accurate; update runbooks and user how-tos. Follow change and incident procedures; communicate ETAs and outcomes in plain language. Contribute to monthly service metrics (ticket volumes, SLA hit rate, common issues). Required SkillsAssociate’s/Bachelor’s in IT/CS (or equivalent practical experience). Working knowledge of Windows 11 and macOS troubleshooting. Basics of Microsoft 365 admin (Outlook/Exchange Online, Teams, OneDrive/SharePoint permissions) and Entra ID (users, groups, MFA). Exposure to Intune or Jamf for device enrollment and policy application. Working on Tickets to support internal applications & access rights. Clear, patient communication and habit of documenting steps taken. Nice To HavePowerShell fundamentals (run common scripts, tweak parameters safely). Ticketing systems and hardware triage (laptops, docks, peripherals). Basics of email auth (SPF/DKIM/DMARC) and email security gateways (e.g., Mimecast). Interest in compliance basics (following checklists, retaining evidence/screenshots). Growth Path 3–6 months: take ownership of one area (e.g., Intune app packaging basics, Jamf policy tweaks, or M365 troubleshooting). 6–12 months: progress toward System Administrator (Mid) — lead small changes, take up projects, and write simple automation / PowerShell.$80,000 - $80,000 a yearBonus: 6%At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.Benefits & Perks That Support YouOnit offers a comprehensive total rewards package designed to support the whole employee at work and beyond: Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA. Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions. Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually. Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement. Income Protection: 100% employer-paid life and disability insurance. Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance. Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA. Community Engagement: One paid volunteer day each year to give back to the community. Our Commitment to Applicants We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.This position will remain open for applications for 7 calendar days from the posting date.