Automic Workload/UC4 Technical Support Engineer

Job DescriptionAbout DXC BulgariaWe are DXC – a Fortune 500 global IT services leader.In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.Our experience and desire to grow, our mission, and our values create an environment where ambitious people become successful.Daily challengesResponsible for delivering operational services to outsourcing accounts, covering the team’s portfolio skillsetPlanning, coordination, and implementation of changes (Request For Change), service requests, and/or project tasksPerform proactive analysis of issues, identify solutions for those and apply necessary fixes to the environmentPerform daily operational activities, incidents resolution and communication with other involved teams to deliver stable service, with high quality, and as requested by business customersTroubleshooting in conjunction with vendor and third-party supportPerform other duties according to the IT Service Management processesEXperience And Skills RequiredPreferably 3+ years’ experience within IT Operations, infrastructure services support, operations monitoring or end user supportDegree/Diploma in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or equivalent certifications will be considered as an advantageGood knowledge and working experience in Broadcom Automic Workload Automation/UC4Experience and/or knowledge in any additional Workload Automation software will be considered as a strong advantage – Broadcom/CA Workload Automation (Autosys); BMC Control-M; IBM Tivoli Workload SchedulerHands on experience in administration of Linux/UNIX based OS, Microsoft Windows Server, System administration, Application deployment and configurationUnderstanding of the correlation between a Workload Automation software, applications, databases, and the hosting OSFluent in spoken and written EnglishCompany BenefitsAt DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:Enjoy competitive compensation and grow your career in a fast-paced, international environmentBenefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyleAccess premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to youGet recognized through our Employee Recognition Program - your contributions deserve the spotlightRefer great talent through our Employee Referral Program and get rewarded for helping shape our futureEnjoy discounts and special offers with your employee badge - it pays to be part of the teamAccess 24/7 support for you and your family, with a wide range of wellbeing resources to help you thriveJoin meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiencesIf you feel comfortable with the above-mentioned requirements, please send us your CV in English.Please note only shortlisted candidates will be contacted.DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.