Back Office & Outbound Support Specialist German (28 Nov)

About The RoleJoin a fast-growing international tech company serving German-speaking customers. As a Back Office & Outbound Support Specialist, you will handle customer requests through tickets, ensure high-quality documentation, and collaborate closely with field teams. This is a performance-driven role with excellent earning potential.ResponsibilitiesManage support tickets for German-speaking customersResolve technical and administrative inquiriesDocument all cases accuratelyEnsure timely ticket resolution based on SLAsCollaborate with field teams when escalation is requiredApply internal workflows and KPIsRequirementsFluent German (C1)English B1/B2Previous experience in customer support, back office, or ticketingStrong written communication skillsAbility to work remotely from TurkeyProblem-solving mindsetSalary & BenefitsNet Salary: 30,000 TLPerformance Bonus: up to 8,750 TLTicket-Based BonusTypical total additional earnings: 10,000/20,000 TL per month