Banquet Service Manager

Shangri-La Surabaya "To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design. The finest dining experiences at every hotel and resort ensure that every palate is pampered, but what makes each stay truly memorable is something even more exquisite and rare - Shangri-La’s special kind of hospitality. Hospitality from the heart.Experience a refined oasis of quietude in the heart of Surabaya, where luxury is redefined with unparalleled comfort and elegance. Surrounded by lush gardens, this urban sanctuary offers world-class amenities, including spacious rooms, award-winning dining options, and a tropical pool ambiance for ultimate relaxation. Whether for business or leisure, guests enjoy serene settings, exceptional service, and convenient access to Surabaya's vibrant cultural and commercial centers, creating a true haven amid city life. We are looking for Banquet Service Manager As a Banquet Service Manager, we rely on you to: Lead the overall banquet operation and administration of Banquet Events Leading the team to maximizing the profits and maintaining high quality service for Guests Provide Solutions to solve recurring issued and ensure customer satisfaction Train and mentor staff whenever appropriate Preserved high standard of Food Safety Compliance as per company standard Lead the team to provide high quality of service and details in the set up We Are Looking For Someone Who Has a passion for Food & Beverage Enjoys interacting with people Proficient in English and Mandarin both in written and spoken Leads by example and facilitates team cohesiveness Have experience in similar capacity in international 5 star chain Hotel Creative with an eye for detail Enjoys planning, organizing and problem solving is a friendly, helpful and trustworthy leader Committed to serving food of the highest quality Enjoys being challenged If you are the right person, what are you waiting for? go to the following link!