Receptionist & PA

2 x Roles Available: Receptionist & Personal Assistant Summary: We are seeking a highly organized and detail-oriented Receptionist and Personal Assistant to join our team. The ideal candidate will have a minimum of 4 years of experience in medical administration and have knowledge and experience with Health Insurance. The functions of this role will include but not be limited to the following duties and responsibilities: Process new patients and maintain accurate, up-to-date patient records in the system. Create and log comprehensive treatment plans into our system.

Explain treatment options, procedures, and associated costs to patients, ensuring clarity and understanding of their care plans. Verify patients' dental insurance benefits and ensure accurate documentation. Obtain pre-authorizations for treatments as required. Handle payments from local insurance companies and resolve any discrepancies. Monitor and manage the inventory of office supplies, ensuring timely reorders. Coordinate and oversee patient scheduling, ensuring appointments are correctly booked to optimize workflow and minimize wait times. Serve as the point of contact for patients, addressing inquiries and providing information about their care and appointments.

Work closely with the dental team to ensure smooth day-to-day operations of the practice. Additional duties may be requiredQualifications, skills and experience: Minimum 4 years of experience within a medical facility in the Cayman IslandsSpecific experience with medical billing, preparing medical letters and reportsStrong knowledge of dental insurance processes, including benefit verification and pre-authorizations with Cayman Islands Insurance CompaniesExcellent organizational skills and attention to detail. Proficient in using office management software and patient record systems. Exceptional communication skills and a customer-centric approach. Health Care & Accounting qualifications or certificate would be an advantageWhat's in it for you:

15 days paid annual leave50% of botox & fillersHealth insuranceTuesday – Saturday Working Days (8am-5pm)7-mile Corridor locationSalary up to CI$3,500/monthPlus $500/month bonus (after probation)