Key OutputWarranty and Product issue resolutionPresent product issues to management, executive and suppliersCompile informative product issue reports and address the issue with suppliers and managementProvide expert technical support for Warranty resolutionPlan and prioritise jobs to maximise productivity and profitabilityEnsure continuous product improvement for allocated productsProvide support for new product introductionQualification, Experience And CompetenciesB. Engineering ( Mechanical or Electrical) degree, or Must be a Caterpillar-certified earth-moving technician. Business communicationPresentation skillsLeadershipComputer Literate (MS Office & appropriate caterpillar software applications)Staying abreast of technological developmentPost-apprentice/learnership experience5 years
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