Service Supervisor - (General Bay Workshop) Global Grade 10 - Isando

Full time
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Job Details

Employment Type

Full time

Category

Other

Salary

12.00 USD

Valid Through

Sep 22, 2025

Job Description

Key Output Achievement of cost centre financial targets and Key Performance Indicators Supervise a team of artisans and planners in the maintenance and repair of earthmoving equipment feedback To successfully lead the team and ensure that all repairs are done timeously Resolve internal customer queries and provide feedback Effective control of cost centre expenses and WIP Ensure effective communication between team and management Effectively manage the team meetings, to complete monthly reports.

Ensure service work is carried out in compliance with quality standards (OEM Guidelines) Apply warranty policies and procedures; this includes warranty decisions and service warranty investigations Ensure outputs of service audits are achieved Apply Barloworld Equipment leadership philosophy Achievement of a team environment that enables maximum productivity and profitability (Performance management of team) Competency development of team – one our training On the job supervision – safety of team Reporting of team Key Performance Indicators and prospects Take ownership and manage all 2. 6. 1 appointment responsibilities. Ensure CC/SOR compliance. Qualification, Experience And Competencies Grade12 Trade Test qualified in relevant trade (e. g.

Diesel Mechanic/ Earthmoving Equipment Mechanic) Minimum of 6 years’ experience as Mechanic General, post apprenticeship or learnership experience. Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines. Sound understanding of machine system operation’s Understanding of BWE Quality and Warranty systems Well imbedded machine specific technical knowledge and skills. Sound interpersonal and communication skills. Knowledge of the planning function. Supervisory exposure will be advantageous. Good technical report writing skills. Basic business and financial understanding. Computer literate and good business writing knowledge. Good and experiences on Caterpillar machine and product knowledge. Driver’s license – Code B

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