DescriptionSummary: The Field Service Technician III is responsible for independently troubleshooting and repairing computer-based control and monitoring systems manufactured or supported by Beier Integrated Systems. Essential Job FunctionsResponsible for the installation and commissioning of equipment. Troubleshoot, inspect, diagnose, repair, and service proprietary and competitor generator components to include breakers, shutdown switches, wiring harnesses, alternators, and battery systems. Work independently on troubleshooting, root cause analysis, electrical control maintenance, low/medium/high voltage and arc resistant theory, and on-site field estimation. Promote cost reductions, drive accurate maintenance and service estimations, and increase part sales by consulting with other related team members.
Offer accurate resolutions and maintenance education for clients through successful technical support in intense, high-level risk or security environments. Provide technical support and expertise for level I and level II field service technicians. Must be available for on-call rotation per client needs. RequirementsCompetencies: Good verbal and written communication skills. Expertise in electrical systems and field service. Strong understanding of computer hardware and networking. Ability to diagnose and repair hardware failures and network issues. Ability to travel regionally with occasional extended stay as required.
Strong problem-solving and decision-making skillsAbility to work independently and collaboratively in a teamAbility to provide support and training to lower-level techniciansEducational & Experience RequirementsRelevant technical degree or certification is a plusPossession of a valid driver’s license and a good driving record. Prior experience with and/or exposure to PLC systems, shipyard, marine, or offshore environments is beneficial, but it is not required as we provide training specifically for our products. Prior relevant industry software development experience preferredPossession of an FCC license preferredExperience in marine or industrial equipment maintenance preferredExperience with PLC systems required
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