CRYOPDP

Billing & Collections Specialist

Posted: Oct 23, 2025

Job Description

CRYOPDP, now part of DHL Supply Chain, has been dedicated to finding solutions for the transport of time - and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. We are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide.Overall MissionThe Billing and Collections Specialist is responsible for performing all duties related to the timely and efficient cash posting of receivables within the parameters of CRYOPDP policies. He/she acts as the right hand of the cash collection management team.Main ContributionReceive and post customer remittances to customer accountsInvestigate overpayments and underpayments to enable accurate postingProcessing accounts receivables adjustments for errors or omissions including credits and debits to accountsMaintain a clean ledger with minimal aged open transactionsProcess weekly and monthly invoicing and procedures on Accounts ReceivablesCreate and produce accounts receivables reports for management reviewIdentify problem areas in the process and work to generate solutionsMaintain an up to date AR operation manualEffectively research and analysis unidentified cash receipts dailyDiligently identifies and problem solves balance discrepanciesPerforming analysis of payment histories and account reconciliationsRequired SkillsUniversity degree in Management, Finance or relevant field;2 years of prior work experience in the Financial Department in a multinational companyFluent in EnglishSpecific Experience & Knowledge RequiredInternal reporting tools expertiseEase to learn different softwaresStrong numerical capability to accurately post entriesProficient in ExcelAnalysis skillsInterpersonal skills ("Essential") Problem-solvingTime managementProactivityTeamworkInterpersonal skills / Act as a business partner in the companyProfessional manner, highly organized and goal drivenAptitude for process improvement, attention to detail, getting to root cause of problemsEnthusiastic, positive attitude to support a constructive working environmentFocuses activities on customer business priorities

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