IDFC FIRST Bank

Branch Operations Manager-Micro Business Loans

Posted: Nov 1, 2025

Job Description

Job RequirementsJob DescriptionJob Title – Branch Operations Manager- MBLPlace of work – MumbaiBusiness Unit – Retail BankingFunction – Micro Business LoansJob PurposeBranch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship[Roles & ResponsibilitiesResponsible for managing Micro business loan Disbursement.To maintain TAT & Quality of the files at the time disbursementChecking and disbursement of MBL cases on system based on the Company policy and parametersTo co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily workManagerial & Leadership ResponsibilitiesMentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrityAttract & retain best-in class talent to meet Bank's rapid growth targetsEducational QualificationsGraduate – AnyPost Graduate – Any (Optional)Experience: Minimum of 3 Years of experience in Operations/ Customer Service.

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