Business Analyst

Job DescriptionLocation: Toronto, CanadaIn this position, you’ll be based in the Bay Street office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Your working hours will be 37.5 hours a week, Monday to Friday with flexible hours typically from 8.30am to 5.00pm EST. Find out more about our culture of flexible working at computershare.com/flex.We give you a world of potential We have an incredible opportunity for a Business Analyst to join the team. We’ve listed below why we think this role stands out and why this is such a great team to join. Our leadership team are invested in developing and training our employees, so you will have the opportunity to carry on learning and progressing. You will be working within a supportive department, where the teams are focused on being the best. We’re a global organisation; you’ll be exposed to the wider business and opportunities to work in a global capacity.Interested? Keep on reading to find out a bit more about what you’ll be doing, and the type of person that we’re looking for.A role you will love As a Business Analyst you will be a key member of the Computershare Communication Services (CCS) team. You will work within the Solutions team, supporting new client implementations, solution enhancements. You will have the opportunity to work on projects by collecting, documenting, and analysing business and technical requirements.Key Responsibilities Include Analysis and definition of project implementation requirements. Analysis of documents and design reviews. Create business requirements documents, functional requirements documents, user documentation, instructions, and procedures. Analyse various data file layouts, such as XML, JSON, .csv, mainframe Understand data file and data field mapping Participate in new client handoff workshops from pre-sales consultants and summarize requirements for post-sales implementation teams. Work with technical teams implementing the solutions to ensure the delivered outcome meets customer requirements and expectationsWhat Will You Bring To The RoleAs a Business Analyst you will have a track record of documenting detailed requirements on complex projects & solutions, have the ability to adapt quickly to changing priorities and manage and support multiple projects at one time.Key Skills Required Bachelor's degree (B. A.) from four-year college or university; or 4 to 8 years related experience and/or training; or equivalent combination of education and experience Experience in financial services or related industries in a technology business Ability to interpret and break down complex information Strong written and verbal communication Ability to review and understand structured data files Problem solving Multi-taskingRewards designed for youFlexible work to help you find the best balance between work and lifestyleHealth and wellbeing rewards that can be tailored to support you and your familyInvest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as wellExtra rewards ranging from recognition awards and team get togethers to helping you invest in your futureAnd more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub .About Us A company to be proud of We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities. Fairness and cultureWe're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.About The TeamWe're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.