Business Analyst (Service Now)

Hiring for BA ServiceNow - Senior Principal Consultant Location- Remote (Anywhere from Australia) Rate: 600 /day Duration: 6 months with possible of extensionIn this role you will be responsible for part of the full project lifecycle with a primary focus on business value and benefit realization. Responsibilities • Elicit and clearly document business and system requirements and create requirement artefacts. Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements. • Understand and negotiate needs and expectations of stakeholders. • Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project. • Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements. • Manage customer relationships and expectations by developing a communication process to keep others up to date on project results. • Create and maintain issue logs, meeting minutes, project summaries, meeting schedules. • Support customers during UAT. • Perform functional testing to ensure requirements are being met. Qualifications we seek in you! Minimum Qualifications • B.E / MCA / Relevant degree Experience with ServiceNow modules such as ITSM, ITOM, CSM or HRSD. Experience on service mapping, FSO despite, S2P would be preferred. • Prior working experience with ServiceNow. Implement and configure ServiceNow S2P for invoice processing using NowAssist Docintel (APO) • Good knowledge of available IT systems/tools.Work with stakeholders to assess application inventory and business capabilities. Interested candidates can Apply or share updated CV on or can reach me on <+61> <283 195 538>RegardsPurnima