Business Analyst (ServiceNow)

Hiring for BA ServiceNow - Senior Principal ConsultantLocation- Remote (Anywhere from Australia)Experience-5+ yearsDuration: 6 months with possible of extensionSkills- Must have ServiceNow experience.In this role you will be responsible for part of the full project lifecycle with a primary focus on business value and benefit realization.Responsibilities• Elicit and clearly document business and system requirements and create requirement artefacts. Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements.• Understand and negotiate needs and expectations of stakeholders.• Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project.• Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements.• Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.• Create and maintain issue logs, meeting minutes, project summaries, meeting schedules.• Support customers during UAT.• Perform functional testing to ensure requirements are being met.Qualifications we seek in you!Minimum Qualifications• B.E / MCA / Relevant degreeExperience with ServiceNow modules such as ITSM, ITOM, CSM or HRSD. Experience on service mapping, FSO despite, S2P would be preferred.• Prior working experience with ServiceNow. Implement and configure ServiceNow S2P for invoice processing using NowAssist Docintel (APO)• Good knowledge of available IT systems/tools.Work with stakeholders to assess application inventory and business capabilities.Interested candidates can Apply or share updated CV on or can reach me on <+61> <283 195 538>RegardsPurnima