Business Analyst

About UinsureUinsure is a tech-first company with an award-winning insurance platform. Established 17 years ago, Uinsure has gained a reputation for quality within the insurance industry. Our tech platform is the core of our business, and we are in the process of upgrading our platform to use the latest and greatest tech with a focus on solid engineering principles and culture.Role PurposeResponsible for the successful delivery of Technical Business Analysis Services to Programmes, Projects, Small Changes and other initiatives, to support the business in meeting its objectives and goals through the delivery of Change, working closely with our delivery teams and/or partners to derive suitable solution options.Key Accountabilities and Responsibilities•            Deliver Technical Business Analysis Service Offerings to relevant Technology Domains to support Programmes, Projects, Small Changes and other prioritised changes, typically within a delivery team, including (but not limited to):–            Impact Assessment•            Identify and document the Systems, functionality, Services and where relevant business processes that are (or may be) impacted by a Change•            Support the Feasibility (inception) process by identifying the value proposition, key potential outcomes and costs–            Requirements Elicitation and management•            Work with identified stakeholders to elaborate on their business needs to best align to the impacted systems, from a functional and non‑functional perspective to a detailed level•            Use appropriate tools and techniques to capture and document those requirements / user stories, that meet the needs of impacted parties (internal and external)•            Work closely with Change teams and Delivery Teams to derive suitable solution options•            Ensure requirements / user stories are aligned with business objectives and are prioritised accordingly•            Ensure traceability of requirements / user stories throughout the lifecycle of an initiative so that the solution meets the original business need–            Delivery•            Contribution to the lifecycle of user stories, ensuring they are thoroughly understood by the delivery team•            Bridging the gap between business users and technical teams–            Process Improvement•            Where necessary, model ‘As‑Is’ and future state ‘To‑Be’ business processes,•            Where necessary, undertake analysis of business processes, providing recommendations for their improvement–            Change Strategy Support•            Contribute to feasibility assessment, options assessment and request for information (RFI) and invitation to tender processesStakeholder Management•            Build and maintain relationships with key stakeholders to ensure full engagement in the business analysis and business requirement elicitation process, resolving conflict as and when required.•            Able to bridge the gap between technical and business stakeholders.Processes & Controls•            Maintain awareness of industry best practice methods, tools and techniques, and recommend changes to existing analysis processes where appropriate•            Collaborate with key internal and external delivery teams to ensure their ways of working are efficient and effective•            Contribute to the adherence to team quality standards via internal auditing and peer review•            Contribute to our Agile processes to ensure a high standard of delivery•            Follow the Change Delivery Framework Skills, Experience and Knowledge•            Experience working as a Business Analyst in a professional IT environment or in an equivalent role in a change delivery context•            Strives to work with and contribute to existing analysis processes. Naturally curious about acquiring new knowledge and best practice•            Demonstrates competency in Change Delivery skills•            Experience of and involvement in the entire project lifecycle and using Agile and Waterfall methodologies.•            Workshop facilitation skills for requirements gathering analysis and product backlog refinement.•            Business Process mapping, analysis, definition of workarounds etc.•            Demonstrates a variety of techniques to create, refine, split and map User Stories•            Ability to identify, articulate and communicate value•            Excellent organisation, personal and project planning skills•            Able to communicate effectively and accurately in a diplomatic manner•            Ability to build & maintain effective working relationships with internal and external personnel•            Demonstrate flexibility and ability to deliver•            Good team player, also able to work independently•            Ability to work to tight deadlines•            Ability to work effectively across multiple change projects/incidents or change activities simultaneously•            Commitment to quality and a professional approach to work•            Logical and analytical mind‑set•            Detailed knowledge of how to effectively use Microsoft office packages, including Microsoft Project, Excel, Word, Powerpoint, Visio, Outlook•            Experience of using Jira or similar Agile delivery tools•            Accountable for adhering to BA standards•            Highly self‑motivatedPreferred•            Experience of creating UML design documentation, more specifically use case scenarios and process modelling•            Experience of and knowledge of BPMN or other industry standard process modelling techniques•            Industry standard BA qualification•            Knowledge of Financial Services/Insurance IndustryOther•            Deputise for the DM, Senior / Lead Technical Business Analysts and Project Managers as and when required•            Own continuous professional development, staying current with industry developments & innovations•            Encourage, support other team members across the function in their own development•            Undertake other duties, training and/or hours of work as may be reasonably required in line with the role level•            Develop a positive working environment and culture within your function•            Good understanding of Agile ‘Minimum Viable Product’ and MoSCoW prioritisation approaches to support value‑driven deliveryPackageCompany pension scheme.25 days holiday plus bank holidaysLife InsurancePrivate Medical InsuranceRewards and discounts schemePersonal Training Sessions with Ultimate Performance Fitness (Manchester office based)Regular social eventsLocation: Hybrid, based in ManchesterSalary c. £45,000