Job Description

Job Title: Technical Manager - Food TechnologistLocation – London Hybrid Working / Support Office near Oxford Circus (2–3 days per week)Salary: To be discussedThe Big Table Group is home to over 200 restaurants across iconic brands including Las Iguanas, Bella Italia, Amalfi, Frankie & Benny’s, Chiquito’s, Banana Tree and more.We’re on the lookout for a Technical Manager - Food Technologist!Shaping Safety. Elevating Standards. Protecting Our Brands.At Big Table Group, our guests are at the heart of everything we do — and we’re searching for a Technical Manager who shares our passion for excellence. You’ll play a key role in making sure every dish we serve is safe, compliant, and worthy of our brands.If you’re a food-safety expert with a knack for problem-solving and a love for great food, this is your opportunity to make a real impact across a fast-paced, multi-brand hospitality group.We’re looking for someone who can champion food safety, compliance, and technical standards while supporting menu development, supplier onboarding, and continuous improvement initiatives. Your work will protect our guests, elevate our quality, and strengthen our brand reputation at every level.What You’ll Be DoingLead on Food Safety & ComplianceOwn all things technical across allergens, nutrition, food safety, and trading standardsStay ahead of legislation and keep key teams in the knowRun product testing programmes that protect our guests and our brandsChampion Supplier ExcellenceBe the technical lead for onboarding new food & drink suppliersBuild and manage supplier audit programmes in line with BTG’s Code of PracticeKeep supplier due-diligence documentation tight — specs, audits, ESG, and moreShape Menus We’re Proud To ServeBring technical insight to every stage of menu developmentSpot risks early, close compliance gaps, and elevate food qualitySupport the Banana Tree CPU to deliver safe, consistent, high-quality productsBe a Key Player in Crisis & Quality ManagementEnsure full compliance with food safety, allergens, nutrition, HACCP and trading standardsInvestigate supplier issues quickly, accurately, and collaborativelyAct as a technical authority during crisis situations and issue resolutionPartner closely with Operations, Risk & Safety and Supply Chain to keep guests protectedDrive Continuous ImprovementLead projects that boost quality, efficiency, and technical standardsScan for emerging trends and turn insights into actionHelp us stay innovative, resilient, and always guest-firstWhat We’re Looking ForStrong technical knowledge across food safety, allergens, nutrition, HACCP and trading standardsExperience in Technical, QA or NPD within food manufacturing, hospitality or retailDegree in Food Science/Food Technology (or equivalent experience)Confident working with audit systems and supplier approval processesHighly proficient in MS Office — especially Excel, Word and PowerPointProven ability to problem-solve, manage issues proactively and support crisis situationsExperience working in a fast-paced, multi-brand or multi-site environmentAbout YouExceptionally detail-focused with strong organisational and analytical skillsA confident communicator who can influence and engage stakeholders at all levelsAdaptable, resilient and comfortable managing shifting prioritiesA collaborative team player who builds great relationships across the businessProactive, independent and able to drive work forward with minimal supervisionAble to work cross-functionally and integrate easily into a multi-brand hospitality groupBenefitsCompetitive Pay & Benefits and Bonus scheme.Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends & family.Wellbeing Support – Our We Care program includes a 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans.Health Insurance.Salary Sacrifice – Pension.Spend and save platform – access to 100s of retail discounts.Supportive, inclusive culture with real opportunities for growth.A business that values integrity, collaboration, and continuous improvement.At the Big Table Group, there’s a seat for everyone. Take your place, share your experiences and let’s celebrate the differences we all bring every day!Apply today and take your seat!

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