Business Development Manager - BPO Sector

📍 Location: South Africa (Remote / Hybrid Options)💼 Industry: Business Process Outsourcing (BPO)💰 Package: 40,000 - 60,000k ZAR per month + exceptional monthly bonus🌍 Markets: UK & US - Healthcare specificWe are a rapidly growing, world-class BPO with over 2,000+ employees across multiple global delivery centres. Known for our commitment to excellence, innovation, and client success, we partner with leading brands across the UK and US to deliver outstanding outsourced customer experience and operational solutions.As we continue to expand our global footprint, we’re seeking an ambitious, commercially driven BDM with operational leadership experience in BPO Contact Centres to join our high-performing sales team.The OpportunityThis is not your average SDR role. We’re looking for someone who has first-hand experience running or managing contact centre operations and wants to transition into a client-facing sales and account leadership role.You’ll be responsible for:Proactively identifying, engaging, and qualifying new business opportunities within the UK and US markets.Building strong relationships with decision-makers across industries that leverage outsourced customer engagement and operational solutions.Using your operational insight to craft compelling value propositions that align with client needs.Supporting the senior sales team in closing large-scale, strategic deals.Managing your own pipeline with a focus on achieving and exceeding monthly and quarterly targets.About YouYou’re a natural communicator and relationship builder with a passion for growth — both your own and your company’s. You understand how BPOs operate from the inside and can speak credibly about operational efficiency, workforce management, and customer success.You’ll bring:3+ years’ experience in a BPO / Contact Centre environment, with operational leadership experience (Team Lead, Ops Manager, Account Manager, etc.).A strong understanding of BPO delivery models and client expectations.Excellent communication and presentation skills.Drive, resilience, and a hunger to succeed in a fast-paced, target-driven sales environment.Experience dealing with international clients (UK/US) is a strong advantage.What’s in It for YouA strong basic salary reflective of your experience.Uncapped monthly commission – your success directly rewards you.Fast-tracked progression opportunities into Sales Manager or Account Director roles.A supportive, dynamic, and ambitious team culture.Exposure to international markets and world-class clients.