Business Intelligence Analyst

Business Intelligence Analyst JOB DESCRIPTION The Business Intelligence Analyst II plays a key role in driving operational excellence by developing advanced Tableau dashboards, conducting deep-dive analyses, and delivering strategic insights that improve performance, scalability, and decision-making across the operations function. This mid-level role is ideal for candidates with strong technical expertise, business acumen, and a proven ability to lead data initiatives that support cross-functional teams. Key Duties and Responsibilities: • Design, build, and maintain complex Tableau dashboards and reporting tools that visualize operational KPIs and trends. • Perform advanced data analysis to identify inefficiencies, forecast costs, and support capacity planning and service metrics. • Ensure data integrity by mining systems, resolving discrepancies, and maintaining robust data pipelines. • Identify data driven areas of opportunity for growth and improvement in Implementation Operations. • Collaborate with cross-functional stakeholders to define metrics and deliver actionable insights. • Lead initiatives to automate reporting processes and improve data accessibility for business users. • Support strategic planning through scenario modeling, budget forecasting, and performance benchmarking. • Mentor junior analysts and contribute to the development of BI best practices and documentation. Desired Experience and Qualifications: • Bachelor’s degree in Industrial Engineering, Analytics, or a related field; Master’s degree preferred. • 1 to 3+ years of experience in business intelligence or data analytics, preferably in an operational setting. • Advanced proficiency in Tableau, SQL, Excel, Python (desirable), and other BI tools. • Strong communication skills with the ability to translate complex data into clear business recommendations. • Experience working in fast-paced, cross-functional environments with a focus on continuous improvement