Business Management Specialist - Monee Credit

Job DescriptionStrategize portfolio segmentation and optimize portfolio profitability while achieving business scale goalsAcquire new customers from internal platforms and external channels, optimizing return on investment in the acquisition processResponsible for credit product management; design financial features such as pricing, repayment plan, revolving credit and so forthHandle existing customer management, increase conversion rate and product usage using campaigns and other effective toolsImplement market research to understand trends, work closely with risk, IT and other teams to form business planning and drive sustainable growthImprove user experience and product efficiency for greater customer satisfactionOptimize operation flows and build SOP for product operationsRequirementsBachelor’s degree and above in Computer Science/Engineering, Business Analytics, Information Technology, Economics, Statistics and other related fields3 years or above of experience, preferably in consumer/digital/SME lending, or similar retail financial products.A builder mindset with strong experience in customer management, ideally with consulting firms, internet, fintech, banking, or financial institutions.Proven data analytics expertise to drive informed decision-making.Strong problem solving skills, proactive, to-do attitude and take initiative in action.Excellent communication and interpersonal skills, with the ability to work cross-functionally within the organization and with external stakeholders.