Business System Analyst

Role: Business Systems AnalystLocation: Greater Toronto Area (West)Type: Full-timeEnvironment: Hybrid (2-3 days a week onsite)Reporting to the Sr. Manager, IT Program Management, the Business Systems Analyst will use their expertise in business system analysis to assist in delivering technical solutions to solve business problems engaging different stakeholders across the organization, Business Partners, Developers, QA Analysts, Data Analysts, Security Analysts as well as external vendors.Responsibilities Plan and run workshops and meetings with internal and external customers to gather, analyze, document, and prioritize business requirements for the Development and QA teams. Identify the core business problem to be solved and/or value to be added by using business analysis tools, techniques, and best practices. Define business and functional requirements, and act as the systems subject matter expert to ensure synergy between what the customer wants/expects and what IT delivers. Work closely with the business to create and maintain product roadmaps; ensure business requests align with strategic corporate and product goals. Combine knowledge of coding, systems integration, modeling, data flows, platform, and products with your understanding of business processes to support the design of technical solutions.Create business analysis documents and artifacts (BRDs, User Stories, process flows, modelling diagrams, use cases, status reports, etc.).Work closely with product teams, project teams and other internal teams both within IT and the broader organization.Liaise with external IT vendors to address product or project deliverables and help resolve technology issues.Requirements Bachelor of Science Degree in Computer Science, Engineering, or related discipline. 5+ years of progressive experience as a Business Systems AnalystProgressive career i.e. QA to BA, Developer to BSA, etc.Solid understanding and experience with SDLC projects Experience with both waterfall and agile project management methodologies. Proficient in Jira, and experience with Agile techniques and methodologies, for example translating business requirements into epics and stories, is preferred. Possess developed communication and diplomacy skills to enable you to direct, persuade, and influence others. You enjoy working with others and are skilled at getting stakeholder buy-in. You are a strong verbal and written communicator who can easily switch communication styles when working with technical and non-technical teams.If you are looking to work in a stable, dynamic and fast paced organization with growth opportunities, reach out to jboucher@searchlabs.caBenefitsCompetitive salary and outstanding benefits, bonus and pension