Business Transformation Manager

Role: Business Transformation Program ManagerLocation: QuebecWork Mode: Hybrid – 1 day/week on-siteDuration: 1 year, renewableMandate Overview:The Program Manager reports to the Project Management Office (PMO) and is responsible for leading the entire program. They support the program’s governance team and accompany the project/initiative managers assigned to the program.Role Description:Set up and monitor the overall program roadmap, its execution, and smooth progress.Supervise major program milestones and timeline constraints, in collaboration with initiative/project managers.Perform overall program budget tracking by consolidating activities from all projects/initiatives, and also manage the program’s contingency fund.Ensure coordination among all projects/initiatives within the program and ensure consistency between them.With the collaboration of initiative/project managers, perform risk management and mitigation activities and help resolve issues and blockers hindering program progress, following Client’s risk management methodology.Coordinate interdependencies between program projects/initiatives, and ensure alignment with other projects, initiatives, or business areas when needed (cross-functional program).Contribute to establishing a governance structure that enables efficient escalation of project/initiative highlights to the program level.Produce accurate program reporting in collaboration with project/initiative managers.Lead and prepare various governance committees. Facilitate follow-up/synchronization/reporting meetings related to the program (e.g., planning agendas and facilitating the meetings). They usually do not participate in meetings solely focused on content/scope.Ensure effective communication flow and work organization among program stakeholders.Work closely with the program governance team and act as a facilitator.Collaborate on capacity management within the program, with support from the portfolio manager.Maximize collaboration (e.g., coordination, interventions) of external contributors (vendors) across program projects, with the support of initiative/project managers.Proactively raise issues escalated by projects/initiatives and ensure continuous follow-up.Required Qualifications:The candidate must demonstrate advanced proficiency in the following competencies:Autonomy in a highly complex environmentPolitical acumenPersuasion Experience Level:Minimum 5–10 years of experienceClient focusCapacity for synthesisDepth of analysisCollaborationAgilityAutonomyPlanningDevelopment and implementation of strategies