Call Center Agent

Handle inbound calls from patients, members, and healthcare providers.Assist with inquiries about coverage, claims, billing, and enrollment.Provide clear and empathetic support while ensuring accurate information is delivered.Update customer records and document all interactions in the system.Follow HIPAA and company data privacy standards at all times.Achieve performance goals such as quality, attendance, and customer satisfaction.Coordinate with team leads for escalations and process updates.We Welcome Applicants WithNo BPO experience up to 3 months BPO experienceHigh School Grad (Old Curriculum), ALS Passer, College Undergrad, or College GraduateWilling to work onsiteComfortable with a shifting scheduleFood DeliveryPremium TelcoHealthcare (Regular & Fixed Term)Healthcare TechCSRTelcoPremium FinancialLocal FinancialWhat Youll EnjoySign-On Bonus (for selected accounts)Paid training to help you succeedGovernment-mandated benefitsAllowances depending on the accountA supportive team and real career growth opportunities