Campus Services Manager, Finance & Retail Operations

Reporting to the Director, Campus Services, the Operations Manager, Campus Services is responsible for daily operations for key campus services (campus store & onecard) and oversees operational tasks for 3rd party contracts-beverages, printing & foodservices, while ensuring services match the needs of the students and stakeholders. The incumbent is also responsible for operational and administrative functions and assisting with budget development, resource allocation and facilities planning. The incumbent constructs financial information (eg. budgets, inter-departmental adjustments) and also manages project proposals and requirements for facilities and capital equipment. The incumbent manages operations for Campus Services as well as policy compliance, the process and documentation for audited projects for Campus Services. As part of the Campus Services team, the incumbent will also participate in department initiatives or special events.What You’ll Be Doing• Overseeing Campus Services including, budgeting, operational administration and provides leadership and direct supervision to direct reports, including recruiting selection, training, mentoring/coaching, goal setting and evaluation.• Managing vendors (software, hardware, supplies) to ensure the services within Campus Services meet the current needs of stakeholders and students.• Staying abreast of industry trends, ensures industry knowledge is current and works with college departments and service partners to ensure quality processes and systems (Faculties, IT, Student Services, Finance & Accounting, Ancillary Services, Alumni, Security & Parking, HR Staff Services).• Ensures the recruitment process, payroll procedures and other employment related activities are followed and utilized established procedures: attendance management, performance management, administration and training requirements.• Fostering a safe and respectful, supportive and participative work environment; ensures compliance with relevant legislation, policies and procedures in the areas of health & safety, human rights, equity, diversity, accessibility and complies with the Collective agreement and Administrative Terms and Conditions.• Responsible for resource stewardship and effective and efficient use of resources (fiscal, physical and human resources).• Monitoring, analyzing and optimizing the financial performance of the Campus Services through forecasting, variance analysis, problem identification and recommendations.• Provides financial analysis to Director and other Campus Services Managers (eg. costing models) and provides recommendations on financial matters; prepares interdepartmental adjustments, req's/p.o's, project proposals, costing, financial reporting, develops and monitors the capital/operational budget for Campus Services in collaboration with the Director and Campus Services Managers.• Establishes, maintains and communicates financial policies and procedures and prepares complex reports, spreadsheets, databases and informational documents to assist in planning as well as approves expenditures, including capital expenditures.• Managing flow-through revenue (ie. printing, meal plans etc..) and ensures revenues are accurately received from contractors/vendors and they are in compliance with contractual obligations.• Providing input to college committees regarding department needs and usage. Participates in Campus Services facilities planning, recommends additions, renovations, and initiates corrective action to ensure a safe efficient learning and working environment.• Monitoring equipment lifecycle, maintenance schedule, ticketing system for equipment repairs for food services and ensures timelines are adhered to. Manages records such as capital requests for renovation.• Performing other projects, duties and initiatives as assigned.About YouYou are a self-directed natural leader and have a highly collaborative spirit which, combined with your keen interpersonal and communication skills, empowers you to build positive and collaborative relationships and create and maintain a positive organizational culture. You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder. You are an agile individual with an ability to respond to change, adapt and seek improvements while applying principles of creative problem solving to most appropriately and effectively support each student’s unique needs. You enjoy balancing many different tasks, staying organized and planning and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly. The successful applicant will also possess the following qualifications:Must possess a 4-year Bachelor’s degree or 3-year diploma/degree with a post graduate certificate in Business, Marketing Finance, Accounting along with an Accounting designation (eg, CPA, CA/CMA/CGA)5 years of experience as a senior practitioner, technical advisor/consultant/supervisor (leader) with demonstrated (equivalencies to be considered):Progressive accounting and financial experience, including financial accounting, quantitative financial analysis, financial software data tools, budget management/cost accounting and a thorough understanding of Generally Accepted Accounting Principles (GAAP)Effective report writing- Ability to assemble, analyze and clearly present complex data and recommendations into concise formal reports and presentationsExperience with Activity Based Budgeting (ABB)Knowledge of funding within the post secondary sector in OntarioPeopleSoft/Questica/Millenium or equivalent experience (Student and Financials)Hospitality industry experience, especially food servicesMarketing or entrepreneurial experience leading new initiatives with various stakeholdersSales and negotiation skillsExperience in an operational leadership role, supervising directly-reporting staffRetail Point of Sale knowledgeDirect experience in a post- secondary setting (working with senior leaders, staff and students)Project Management/Leadership experienceOther DetailsFaculty/Department: Ancillary ServicesPrimary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)Work Categorization: Hybrid Position | On-site at least 3 days/week. It is anticipated that this position will meet the needs of the department through a hybrid work agreement with 3-4 days on-site and 1-2 days remote. Please note that on-site work 5 days a week will be required during peak periods.Reference #: J0325-1338Employee Group: AdministrativePayband: NMSalary Range: $99,544 - $124,429