Job Description

Key ResponsibilitiesManage and coordinate all operational aspects of the clinic, including staffing and schedulingEnsure compliance with DHA regulations and standards, implementing necessary protocols and training for staffOversee systems to ensure accurate and secure patient information managementManage the billing process, including insurance verification, claims submission, and payment reconciliationMonitor clinic performance using key performance indicators (KPIs) to identify areas for improvementImplement best practices to enhance operational efficiency and patient satisfactionProvide training and support for staff on systems, billing procedures, and compliance mattersWorks as an effective team member in a multidisciplinary teamEnforce policies and oversee the staffs’ compliance to policiesCreates an efficient work environment by fostering strong communication between medical staff and non-medical staffSupport and supervise the team to ensure goals are achievedRequirementsBachelor's degree in healthcare management, business administration, or a related fieldSignificant experience in clinic operations management, preferably in UAEIn-depth knowledge of MOH regulations and billing processesStrong leadership and communication skillsAbility to manage multiple priorities in a fast-paced environmentProven problem-solving and organizational skillsExceptional attention to detail and accuracyCommitment to delivering high-quality patient care and achieving operational excellence

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