Docdort

Chat Support Executive

Posted: 1 minutes ago

Job Description

Job Title: Chat Support ExecutiveRecruitment Drive Location: JabalpurWork Location: Ahmedabad, Gujarat (Relocation Mandatory)Selected candidates will join our Ahmedabad team and must be open to relocation.Role OverviewThe role involves providing online customer assistance via written channels including email, text, and social platforms. Candidates will handle queries, offer product information, and ensure smooth customer interactions with professionalism.ResponsibilitiesRespond to customer concerns through written support channels Ensure clarity, accuracy, and empathy in all responses Maintain high service standards and customer satisfaction EligibilityMinimum: High School Diploma or equivalent Freshers eligible; 1-year customer support experience preferred Strong written English skills Basic computer knowledge and typing proficiency Comfortable with rotational, weekend, and night shifts Salary: ₹25,000–₹35,000 CTC (based on experience & interview)Benefits: PF, cab (night shifts), shift allowance, insuranceSkills: customer service representatives,email support,chat support,customer support,process associate,international calling,customer satisfaction,chat process,chat

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