Chief of Staff

Company DescriptionENSEMBLE is India’s first multi-brand luxury fashion store, established in 1987. The brand is dedicated to discovering, mentoring, and nurturing Indian design, with a focus on preserving the country’s rich heritage of craft, embroidery, and textiles. With nine stores across India and a growing online presence globally, ENSEMBLE curates the best of Indian fashion in a modern and refined way. Led by Tina Tahiliani, the company also emphasizes providing customers with excellent and efficient service.As Chief of Staff, you’ll work closely with the Founders and Leadership Team to drive strategic initiatives and lead new market and business launches. This role is a mix of strategy, execution, and hands-on problem solving, giving you a front-row seat to how growth is built and scaled.If you’re someone who loves turning ideas into real business outcomes, thrives in ambiguity, and eventually sees yourself found or leading a company, this role is your crash course in doing exactly that.Key Responsibilities1. Strategic Execution & Follow-ThroughTranslate the Director’s vision into actionable plans, timelines, and deliverables.Ensure alignment and execution across merchandise planning, retail, marketing, finance, IT and HR functions.Track progress of key projects and hold teams accountable for timelines and outcomes.Prepare concise reports and updates for the Director on ongoing initiatives.2. Business CoordinationAct as a central point of contact between the Director and department heads.Facilitate inter-departmental communication to ensure smooth workflow and collaboration.Anticipate needs, identify roadblocks, and proactively resolve issues before they escalate.3. Operational OversightSupport day-to-day management of operations and special projects.Review data, budgets, and reports to ensure accuracy and provide insight for decision-making.Assist in vendor and partner coordination for key business priorities.4. Leadership SupportAccompany the Director to key internal meetings and external engagements as required.Draft presentations, communication notes, and follow-up actions post-meetings.Maintain confidentiality while handling sensitive company information and personnel matters.5. Strategic ProjectsLead cross-functional initiatives such as store expansions, brand collaborations, or new process rollouts.Monitor timelines, budgets, and results for strategic projects initiated by the Director.Success IndicatorsSmooth execution of the Director’s priorities with minimal follow-up required.Improved coordination and accountability across business functions.Timely delivery of key projects and initiatives.Enhanced productivity and focus for the Director through effective support and delegation.What We’re Looking For5+ experience in consulting, business analysis, strong project management and multitasking abilities from founder’s office.Exceptional analytical skillsMindset: Problem-solver, operator, and strategist in one. You can zoom out for strategy and zoom in for execution.Excellent communication skills — written, verbal, and interpersonal.Highly organized and proactive, comfortable managing multiple projects simultaneously. Curiosity and hunger for growth — you thrive in uncertainty and love learning new things.Personality: Mature, discreet, detail-oriented, and able to thrive in a fast-paced, creative luxury environment.