Client Care Coordinator

Contract Type: PermanentPlease make an application promptly if you are a good match for this role due to high levels of interest.Hours: 37.5 hours per weekSalary: Starting from £24,523.79 (increasing upon completion of competencies)What's in it for You?In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics: Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders Work-Life Balance: An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits Career Development: Paid training, opportunities for accredited training agreements, and potential for career progressionMake a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre.This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.Your journey begins on 12th January 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months employment onsite, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle.Apply now to join a contact centre with a difference and start making a positive impact today